2024 Technical Author

Department:
151 - Technical Pubs RR

Office:
Chennai

Location:
Chennai, TN

About Us
At Flatirons Solutions, we have a very important job. With millions flying each day, we play an important role in making sure everything goes as planned. We take technical information and through software solutions we work our magic and produce an effective product that allows aviation and aerospace workers to be experts.

Who We Are
We are a global team of nearly 300 professionals with team members throughout US, Europe, and India who have a passion for Turning Content into Knowledge. Innovative software and service solutions are our bread and butter. We offer a competitive starting salary and benefits, as well as a high degree of autonomy and flexibility. You will be able to have a significant impact, make yourself heard, and contribute to our overall success. We work hard to achieve great things and are constantly looking for ways to innovate.

What We Do
We use cutting edge XML and 3D technologies to make complex content come to life, allowing millions of airline passengers to travel safely each day thanks to efficient, compliant maintenance and operational procedures. Through a positive attitude and dedication, we work together to solve some of the industrys most challenging problems.

Who We Serve
We partner with manufacturers to produce the data needed to deliver complex products like aircraft, jet engines, components, and defense systems. We work with airlines to take control of that data to revise and deliver it to their flight crews and maintainers worldwide. Our solutions help power some of the largest airlines and most successful aviation and defense manufacturers in the world.

Job Overview
We are looking to hire a Technical Author in our Chennai location. In this role, you will develop, research, and revise aircraft maintenance manuals, system maintenance manuals, component maintenance manuals, component maintenance publication, and service bulletins for the aerospace industry in accordance with customer requirements.

Responsibilities

• Write procedures and technical documentation to fulfill multiple customers applicable writing specifications: technical accuracy is compulsory.
• Revise technical content of existing manuals specified by engineering specifications.
• Coordinate all phases of the manual processes, from source data, organizing and interpreting content, ordering art and incorporating the parts list.
• Review manufacturer's drawings, and other data relative to operation, maintenance, and service of equipment.
• Study blueprints, schematics, drawings, parts lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
• Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Understand and adhere to all requirements of the Quality Management System and the Information Security Management System.
• Other duties may be assigned.

Competencies

• Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Capable of writing detailed theory of operation.
• Adaptability: Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Quality: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity: Meets productivity standards; Completes work in timely manner; Strives to increase productivity.

Requirements
Education/Experience

• Associates degree in technical/electronics; or three years related experience and/or training; or equivalent combination of education and experience.
• Experience with S1000D, ATA2200 and/or MIL-SPEC specifications.
• Previous use and/or knowledge of Adobe Framemaker, Quicksilver and/or Arbortext Editor required.
• Ability to read, analyze, and interpret technical procedures, technical manuals, illustrated parts lists and schematics. Ability to write technical manuals, procedure manuals and service bulletins.
• Ability to effectively present information and respond to questions from managers, team members, and customers. Familiar with AECMA Simplified English.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills
To perform this job successfully, an individual should be proficient in one or more of the following applications: MS Word, Framemaker, Interleaf, SGML based desktop publishing software.