Workforce Management

Corporate Hiring Alert - Work Force Analytics (WFA) - AiroliNew Role- Team Member- Service Delivery- International servicesskill set - Work Force Analytics (WFA)Immediate Joiningmax Sal - 5.5 ctc (depends on int exp, interview and last drawn)max age - 28Excellent communication skills is mandatory C1 voice selectUS rotational Shift- 5:30 pm to 8 am (any 9...

Avenue Sound is in search of a Workforce Coordinator who can help end customers with their support requests and assign the necessary technical engineers to attend those requests within a timely manner. **Responsibilities** - Follow office workflow procedures to ensure maximum efficiency - Create processes and templates to ensure maximum effectiveness of...

Job DescriptionWe are looking for full-time Workforce Management Real-Time Analysts (WFM RTA) who will be responsible for managing and monitoring the contact centers real-time operational performance. This role involves analyzing call center metrics, making real-time adjustments to staffing, and ensuring optimal service levels and efficient operations. The...

Are you interested in project management and acting as a project lead Our team is a highly-collaborative inclusive environment where we value relationship-building strategic thinking and solution-oriented members Job SummaryAs a Workforce Analyst on our Change the Bank team within Workforce Planning you will have the opportunity to lead processes and...

So what does a Workforce Planner really do? Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand; and keep a close eye and resolve concerns on schedule adherence, service levels, absenteeism, and other applicable service and efficiency metrics. You will have the foresight in preparing for voice...

Job Title: WFM RTAGrade : IILocation: Mumbai Malad / Work from OfficeDepartment: WFMSalary: Market standards, based on current CTCReports To: WFM Team LeaderJob Summary: The Workforce Management (WFM) Real-Time Analyst (RTA) is responsible for monitoring and managing real-time workforce metrics to ensure optimal staffing levels and adherence to operational...

Job Title: Client Engagement ManagerLocation: Noida (Work from Office – 5 Days)Experience: 5–10 Years Company: Maven Workforce (Staffing & Recruitment Solutions)About Maven WorkforceMaven Workforce is a leading staffing and recruitment solutions provider, empowering organizations with the right talent and workforce strategies. We specialize in building...

Job Description We are looking for full-time Workforce Management Real-Time Analysts (WFM RTA) who will be responsible for managing and monitoring the contact centers real-time operational performance. This role involves analyzing call center metrics, making real-time adjustments to staffing, and ensuring optimal service levels and efficient operations. The...

Country/Region: IN - Requisition ID: 25203 - Work Model: - Position Type: - Salary Range: - Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI **Title**:Workforce Tester**: - Description: **Area(s) of responsibility**: About Birlasoft: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain...

Location: Mumbai & HyderabadWhat You'll be doing:- Demonstrate extensive knowledge of Workforce Management (WFM) methodologies with a strong focus on staff planning, scheduling, and stakeholder management.- Create, develop, and maintain detailed capacity plans with volume projections and key business assumptions.- Analyse historical volumes and create...