ITSM Operations Support

Job Description Job Title: Senior IT Service Management (ITSM) Specialist Trainer Location: Remote Position Overview: We are seeking a seasoned IT Service Management (ITSM) professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement. This role is designed for a professional who...

The European Bank for Reconstruction and Development (“the EBRD” or “the Bank”) is undergoing significant transformation with a large portfolio of IT led initiatives across its Infrastructure and Application estate. The Service Design and Transition team are a key component of these activities. A requirement has been identified for a Service...

Technical Specialist-Service now ITSM Support Area(s) of responsibility Job Title: ServiceNow ITSM L1 Administrator Role Summary: The ServiceNow ITSM L1 Developer/Admin is responsible for supporting the configuration, maintenance, and basic development of the ServiceNow ITSM platform Key Responsibilities:Support Incident, Problem, Change, and...

ITSM Consultant Area(s) of responsibility ITSM Roles and Responsibilities A Comprehensive Guide to Key Functions Within IT Service Management ITSM comprises a range of roles, each with unique responsibilities. The following are core positions commonly found in ITSM frameworks: • Service Owner • Process Owner • Process Manager ...

About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for...

Job Description Description and Requirements At BMC trust is not just a word - it's a way of life! Hybrid Description and Requirements At BMC trust is not just a word - it's a way of life! We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work...

**Location**: Remote **Experience**:2+ Years **Note: Immediate joiners within 30 days only** **Roles & Responsibilities**: The Senior ServiceNow Consultant (ITSM) will perform the following: - Understand detailed requirements and deliver high-quality solutions to our customers. **Requirements**: - A Bachelor’s or Master’s degree in Computer Science...

Skills Techno-functional skill set to manage support while also guiding the team where they need technical help Good understanding of ITIL ITSM principles Grasp on SLA and OLA management Ability to create metrics and dashboards to track Operations Health Excellent Communication Skills to work with team and build rapport with Customer JD Manage an 11...

**Skills**: - Techno-functional skill set to manage support while also guiding the team where they need technical help - Good understanding of ITIL, ITSM principles - Grasp on SLA and OLA management - Ability to create metrics and dashboards to track Operations Health - Excellent Communication Skills to work with team and build rapport with Customer JD -...

Job Description Job Title: Senior IT Operations Manager (ITOM) Trainer Location: Remote Position Overview: We are seeking an experienced IT Operations Management (ITOM) professional trainer with 10+ years of expertise in managing enterprise IT infrastructure, service availability, and operational excellence. The role involves overseeing IT operations,...