Call Center Agent

3 days ago

Coimbatore, Tamil Nadu, India Megarub Industries Pvt Ltd Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Company Description

Megarub Industries Pvt Ltd is a global leader in the manufacture of tire retreading materials including Pre-cured Bonding Gum, Cushion Gum, Under Tread Strips, Pre-cured Tread Rubber, Conventional Tread Rubber, Submersible Winding Compound and Vulcanizing Rubber for Tubes. At Megarub, we pride ourselves on product innovation and dedication to sustainable practices, offering high-performance solutions for tire retreading. As we expand our global footprint, we seek to partner with distributors, suppliers, and businesses to provide premium products. Our focus on delivering unmatched quality and service ensures our clients' success in maintaining and retreading commercial vehicle tires.

Role Description

This is a full-time on-site role for a Call Center Agent located in Coimbatore. The Call Center Agent will handle inbound and outbound calls, manage customer inquiries, provide information about products, resolve customer issues, and ensure customer satisfaction. The agent will also be responsible for maintaining accurate customer records and collaborating with other departments to address customer needs.

Qualifications

  • Customer Service Representatives and Customer Support skills

Full Hindi and English fluency is required

  • Customer Satisfaction skills and Interpersonal Skills
  • Computer Literacy skills
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Previous experience in a call center or customer service role is a plus
  • High school diploma or equivalent

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