Business Analyst SME

1 week ago

Gurgaon, Haryana, India Multicloud4U® Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

We are seeking two experienced 
Subject Matter Experts (SMEs) Business Analyst in Agentic AI & Robotic Process Automation
(RPA) to support a leading bank's transformation from manual processes to intelligent automation.

The ideal candidates will have expertise in UiPath and strong knowledge of agentic AI concepts, with domain specialization in either:

  • Finance Operations
  • Corporate Banking

The SMEs will serve as trusted advisors to business units, ensuring automation solutions deliver measurable business value while adhering to security, compliance, and regulatory standards.

Key Responsibilities
Strategic & Advisory

  • Act as the bank's primary expert on agentic AI, RPA, and intelligent automation strategy.
  • Assess manual processes and identify high-value automation opportunities.
  • Advise business units on automation feasibility, ROI, and change management.

Solution Design & Implementation

  • Partner with process owners to document workflows and convert them into automation-ready designs.
  • Lead agentic AI initiatives (autonomous agents, AI-driven orchestration, adaptive workflows, conversational AI, intelligent exception handling).
  • Ensure automation projects meet security, compliance, and audit standards.
  • Oversee deployment and scaling of automation solutions across business units.

Collaboration & Communication

  • Liaise with IT, compliance, operations, and business stakeholders to enable smooth adoption of automation.
  • Conduct workshops, training, and knowledge-sharing sessions to enhance automation literacy.
  • Act as a bridge between business and technology teams, ensuring alignment on objectives and outcomes.

Preferred Skills & Experience
Technical Skills

  • Strong hands-on experience with UiPath (Studio, Orchestrator, Document Understanding, AI Center).
  • Proven experience with agentic AI concepts—autonomous agents, multi-step reasoning, adaptive workflows.
  • Knowledge of core banking systems, CRM, KYC/AML, payments, and contact center integrations.
  • Familiarity with cloud and on-premise automation deployments.
  • Experience in secure bot credential management, logging, and monitoring.

Domain & Regulatory Knowledge

  • Banking/financial services background—ideally in finance operations or corporate banking.
  • Strong understanding of compliance requirements (KYC, AML, GDPR, PCI DSS, data residency).
  • Experience mapping banking processes into automation pipelines.
  • General Skills
  • Strong stakeholder management and communication capabilities.
  • Ability to translate business challenges into technical automation solutions.
  • Analytical, structured, and outcome-focused mindset.

Qualifications

  • Bachelor's or master's degree in computer science, engineering, information systems, or related fields.
  • UiPath Certified Advanced RPA Developer (UiARD) or UiPath Business Automation Specialist (preferred).
  • 7+ years of experience in automation, AI, or process transformation, with at least 3 years in banking/financial services.

  • Business Analyst

    2 weeks ago

    Gurgaon, Haryana, India Obrimo Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About the RoleWe are seeking an experiencedSalesforce nCino Business Analystto join our team. The ideal candidate will have deep expertise inBanking & Financial Services workflows, hands-on knowledge ofnCino Loan Origination System (LOS), and strongSalesforce platform experience. You will act as a bridge between business stakeholders and technical teams,...

  • Business Analyst

    2 weeks ago

    Gurgaon, Haryana, India Klusterfirst Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities• Work closely with stakeholders to gather, analyse, and document business requirements related to insurance products, policies, claims, underwriting, renewals, and customer service. • Translate business needs into functional specifications, user stories, workflows, and acceptance criteria. • Collaborate with product owners,...

  • Business Analyst

    17 hours ago

    Gurgaon, Haryana, India Twinline Business Solutions Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    About the Company:Twinline Business Solutions provides software & information technology solutions for Financial Services, Micro-Finance and Government verticals through its highly professional & expert teams. The company also provides IT services like Application development and maintenance, Business Process Consulting and IT outsourcing by not only...

  • Business Analyst

    1 week ago

    Gurgaon, Haryana, India American Express Global Business Travel Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Customer Crisis Business Analyst Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are looking for an Analyst to join our...

  • Senior Functional Business Analyst

    2 weeks ago

    Gurgaon, Haryana, India Luxoft Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Project description This is a high-visibility opportunity for experienced Functional Business Analysts to contribute to transformation programs in the Corporate & Institutional Banking (C&IB) domain. The project focuses on improving client onboarding, strengthening risk and credit scoring, optimizing lending workflows, and ensuring compliance with AML and...

  • Senior Functional Business Analyst

    2 weeks ago

    Gurgaon, Haryana, India Luxoft Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Project description This is a high-visibility opportunity for experienced Functional Business Analysts to contribute to transformation programs in the Corporate & Institutional Banking (C&IB) domain. The project focuses on improving client onboarding, strengthening risk and credit scoring, optimizing lending workflows, and ensuring compliance with AML and...

  • Business Analyst

    2 weeks ago

    Gurgaon, Haryana, India NatWest Group Full time

    Business Analyst, VP Join us as a Business AnalystThis is an opportunity for a driven analyst to join our diverse, innovative team It's a chance to take on a new challenge and put your analytical skills to the test You'll be able to take advantage of our development opportunities and advance your career We're offering this role at vice president...

  • Business Analyst

    1 week ago

    Gurgaon, Haryana, India SWITS DIGITAL Private Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title:Business Analyst - WorkdayLocation:Bangalore, Hyderabad, GurugramExperience:7-10 YearsRequired SkillsBachelor's degree in business administration, information technology, or a related field.10-14 Years years of experience as a business system analyst Business Analysis, Requirements gathering, Data Analysis,Strong analytical skills with the ability...

  • Analyst - Business Transformation & Revenue Assurance

    1 week ago

    Gurgaon, Haryana, India Mastercard Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    About the Role:As an Analyst - Business Transformation & Revenue Assurance, you are expected to: Develop a strong understanding of our business environmentEngage with key stakeholders (Sales, Finance, Controllership, Risk) and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes Drive...

  • Business Analyst

    1 week ago

    Gurgaon, Haryana, India Arohanam Tech Full time

    Company DescriptionArohanam Tech LLP, headquartered in New Delhi, is a technology-driven solutions provider specializing in Data Engineering, Agentic AI & AI Bots, Staff Augmentation, and Healthcare Revenue Cycle Management (RCM). The company blends innovation and domain expertise to deliver scalable and customized solutions across industries such as...