 
						Presales Specialist
2 days ago
Company Description
is an Omnichannel Customer Interaction Platform by Agami Tech, empowering businesses with advanced CRM, Customer Application Development, and End-to-End Unified Customer Interaction Management. Our boutique solutions integrate voice, email, chat, WhatsApp, and social media across environments—helping clients accelerate business outcomes, boost productivity, and streamline multi-vertical enterprise operations through seamless, AI-driven communication and robust reporting
Role Description
- Collaborate with sales teams to identify and analyse customer requirements, translating them into viable software solutions.
- Assist in qualifying leads by leveraging technical knowledge to address business challenges and deliver value.
- Develop and deliver tailored presentations, demos, and proposals showcasing product capabilities and fit.
- Provide technical support throughout the sales cycle, addressing queries and concerns for prospective clients.
- Prepare and manage technical/functional documentation for RFPs/RFIs and act as a bridge between sales and development teams.
- Conduct business analysis to ensure solutions align with client objectives and integrate smoothly.
- Stay up-to-date with industry trends and new technologies, proactively identifying client opportunities
Qualifications
- 1–3 years' presales experience in the Technology industry and/or hands-on working experience in SAAS products.
- Strong analytical problem-solving skills and service-oriented mindset.
- Excellent communication and presentation skills, confident delivering live product demos.
- Experience with CRM tools and business documentation.
- Proven ability in customer needs assessment and relationship management.
- Bachelor's degree in Computer Science, IT, Engineering, or a related field (preferred).
- Relevant certifications are a plus.
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