Presales Specialist

4 days ago

Gurgaon, Haryana, India intalk - Agami Tech Pvt Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Company Description

is an Omnichannel Customer Interaction Platform by Agami Tech, empowering businesses with advanced CRM, Customer Application Development, and End-to-End Unified Customer Interaction Management. Our boutique solutions integrate voice, email, chat, WhatsApp, and social media across environments—helping clients accelerate business outcomes, boost productivity, and streamline multi-vertical enterprise operations through seamless, AI-driven communication and robust reporting

Role Description

  • Collaborate with sales teams to identify and analyse customer requirements, translating them into viable software solutions.​
  • Assist in qualifying leads by leveraging technical knowledge to address business challenges and deliver value.​
  • Develop and deliver tailored presentations, demos, and proposals showcasing product capabilities and fit.​
  • Provide technical support throughout the sales cycle, addressing queries and concerns for prospective clients.​
  • Prepare and manage technical/functional documentation for RFPs/RFIs and act as a bridge between sales and development teams.​
  • Conduct business analysis to ensure solutions align with client objectives and integrate smoothly.
  • Stay up-to-date with industry trends and new technologies, proactively identifying client opportunities

Qualifications

  • 1–3 years' presales experience in the Technology industry and/or hands-on working experience in SAAS products.
  • Strong analytical problem-solving skills and service-oriented mindset.
  • Excellent communication and presentation skills, confident delivering live product demos.​
  • Experience with CRM tools and business documentation.
  • Proven ability in customer needs assessment and relationship management.
  • Bachelor's degree in Computer Science, IT, Engineering, or a related field (preferred).
  • Relevant certifications are a plus.

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