Channel Team Lead

6 days ago


Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per year
At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs & EDSP mangement. and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance.

Title: Channel Team Lead
Location: Bangalore

Essential Functions

-Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and on boarding of new accounts (I.H.S stores) in the assigned territory.
· Account Management: Managing and driving the growth of the Channel partners/stores' business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon.
· Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis.
· Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.
· Work on the ground to enable network with new product launches and partner with the operations and other teams.
· Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory.
· Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
· Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.
· Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
· Enhance Engagement with accounts to improve business and increase retention.
· Drive stores against goals (Volume, FTR and other key metrics).
· Handling day to day operational escalations and be available to round the clock to manage the issues.
· Internal/External Stake holder management.
· Support station operations and/or customer deliveries.

Essential Skills

Strong leadership capabilities and people management skills
Ability to work under pressure situations
Ability to work in ambiguous situations
Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.
Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer's needs.

Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

Basic Qualifications
* Bachelor Degree / MBA.
* Preferably from Sales/Telecom background
* Advanced Excel and Communication skills
* Operations/People Handling skills

A day in the life
Ability to work in ambiguous situations

Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part.

Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.

High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer's needs.

Basic Qualifications:
- Bachelor's degree or equivalent
- 2+ years of employee and performance management experience
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Preferred Qualifications:
- Bachelor's degree in supply chain management, operations, engineering, analytics or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
  • Channel Team Lead

    4 weeks ago


    Bengaluru, Karnataka, India Amazon Full time

    At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're...

  • Channel Team Lead

    4 weeks ago


    Bengaluru, Karnataka, India Amazon Full time

    At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're...

  • Design Team Lead

    4 weeks ago


    Bengaluru, Karnataka, India Team Pumpkin Full time

    Position Overview: We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...


  • Bengaluru, Karnataka, India Northern Arc Capital Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are seeking a dynamic and experienced lead to join us as Head of X-Sell.We have set up a pan-India insourcing/ X-sell acquisition channel for our retail business, branded aptly as The Alternate Channel.Alternate channel will focus on non-DSA business, for D2C retail loan products like Loan Against Property, Home Loans etc. Incumbent will lead and manage a...


  • Bengaluru, Karnataka, India BiteSpeed Full time

    About the role If you enjoy all things business & sales, juggling multiple initiatives and like rolling up your sleeves to get the job done this might be the role for you :). The role spans across unlocking new 0-1 motions in starting and scaling new channels like partnerships, overseeing sales and account management strategy & revenue youll do - Own new...

  • Team Lead

    23 hours ago


    Bengaluru, Karnataka, India Acesoft Labs Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Team Lead IT RecruitmentLocation: Marathahalli, BangaloreMode: Full-time | OnsiteContact: Job Description: We are looking for a dynamic Team Lead – IT Recruiter with proven expertise in handling teams as well as contributing individually. The ideal candidate should have strong experience in niche and product-based hiring, with a solid track...

  • Channel Partner

    6 days ago


    Bengaluru, Karnataka, India Brick & Bolt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    BricknBolt is a managed marketplace providing construction services. We are category creators and front-runners in space. We are solving one of the most complex business problems and creating an ecosystem of trust for the Stakeholders - Customers, Construction professionals, and Material vendors. Construction has been a highly unorganized and severely...

  • Team Lead

    24 hours ago


    Bengaluru, Karnataka, India Firstsource Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Bangalore (Work from Office)Grade: GDesignation: Team ExecutiveShift: Night shiftNumber of Positions: 2About the Role:We are seeking a dynamic and experienced Team Lead with a strong background in US Healthcare, specifically in Membership Enrollment. The ideal candidate will have proven experience in managing teams, excellent communication skills,...

  • Team lead

    6 days ago


    Bengaluru, Karnataka, India RoyalLinks Constructors Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title:Team lead / Assitent Sales Manager – ConstructionCompany:RoyalLinksLocation:HSR Layout, BangaloreSalary :60, ,000About UsRoyalLinks is a leading name in the construction industry, specializing in delivering premium residential and commercial projects with transparency, quality, and innovation. We are expanding our sales team and seeking an...

  • Inside Sales Team Lead

    20 hours ago


    Bengaluru, Karnataka, India MicroDegree Education Private Limited Full time ₹ 4,80,000 - ₹ 5,40,000 per year

    leading and managing an inside sales team to drive revenue by converting leads into customers through digital channels for educational technology products or services. Key responsibilities include developing sales strategies, coaching team members, monitoring performance, and fostering customer relationships while collaborating with marketing and product...