Banking Customer Support Require||Noida

2 weeks ago

Noida, Uttar Pradesh, India Ebix Payment Services Pvt Ltd Full time ₹ 1,50,000 - ₹ 2,00,000 per year

Undergraduate/Graduate Require for Banking Customer Support

Location - Noida

Job Role & Responsibilities -

  • To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction
  • To identify and convert the opportunities for cross selling (banking product) on customer's call
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
  • Ensure customer "delight" and consistent service experience, including timely resolution of customer queries/issues.
  • Adherence to Information Security norms & quality process norms.
  • To be aware of and comply with any updates about the process

Fresher's/Experience who want to Start their Career in Banking Process can apply.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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