Technical Support Specialist
3 days ago
Job Title: Technical Support Engineer – Smart Home Automation
Location: Noida, Mumbai (Thane), Pune Central, Rajkot
Department: Technical Support
Industry: Smart Home Automation
Qualification Required: B.E. (Electronics/Electrical/IT/related field)
- Gender: Male
- Age Requirement: 23 – 34 years
- Experience Required: 2 – 4 years
- Religious Preference: Hindu
Job Summary:
We are seeking a Technical Support Engineer with a background in engineering (B.E.) to provide end-to-end support for smart home automation products. The candidate will be responsible for handling technical issues, system installations, troubleshooting, and ensuring excellent customer satisfaction.
Key Responsibilities:
- Provide technical assistance to clients for smart home automation products and services.
- Handle installation, configuration, and troubleshooting of automation devices (IoT, networking, lighting, security, etc.).
- Diagnose and resolve hardware, software, and connectivity issues.
- Guide customers remotely and on-site to ensure smooth product usage.
- Coordinate with sales and R&D teams for product updates and escalated issues.
- Maintain technical documentation, FAQs, and service reports.
- Provide training and technical guidance to end-users.
- Ensure customer satisfaction through prompt and effective solutions.
Required Skills & Qualifications:
- B.E. in Electronics/Electrical/IT or related discipline.
- Strong knowledge of networking, IoT devices, and automation systems.
- Excellent problem-solving and analytical skills.
- Ability to communicate technical solutions clearly to non-technical customers.
- Hands-on experience with hardware/software troubleshooting.
- Willingness to travel for on-site client support.
Preferred Skills:
- Knowledge of home automation protocols (Zigbee, Wi-Fi, Bluetooth, etc.).
- Experience in smart devices installation (lighting, switches, locks, curtain integration).
- Understanding of mobile apps and cloud-based solutions.
Compensation & Benefits:
- Salary Range: ₹19,000 to ₹23,000 per month (based on experience & skills)
- Conveyance: Provided
- Insurance: Accident insurance policy covered
- Opportunity to work in the fast-growing home automation industry
- Hands-on training on the latest automation technologies
- Growth opportunities in a dynamic work culture
-
Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India Zafify Full timeAbout the Role The Technical Support Specialist will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively. Responsibilities Respond to customer inquiries and provide technical assistance. Diagnose and troubleshoot hardware and software issues. Document and track customer...
-
Senior Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India HCLTech Full timeHi Everyone About the Company HCL Tech is hiring for Senior Technical Support Specialist. About the Role The Senior Technical Support Specialist will be responsible for providing expert product support and technical guidance. Responsibilities Expert Knowledge In Product Support (L1-L2-L3) Encompassing Troubleshooting, Escalation Management, And Technical...
-
Senior Technical Support Specialist
4 weeks ago
Noida, Uttar Pradesh, India HCLTech Full timeHi EveryoneAbout the CompanyHCL Tech is hiring for Senior Technical Support Specialist.About the RoleThe Senior Technical Support Specialist will be responsible for providing expert product support and technical guidance.ResponsibilitiesExpert Knowledge In Product Support (L1-L2-L3) Encompassing Troubleshooting, Escalation Management, And Technical...
-
Technical Support Specialist
4 weeks ago
Noida, Uttar Pradesh, India BeFiSc Full timeJob DescriptionAbout the Company:BEFISC (Beyond Financial Score) stands as a frontrunner in delivering versatile solutions for Digital Know Your Customer (KYC) processes involving Individuals & Merchants, integrating data enrichment and fraud prevention signals. Our company specializes in evaluating digital identities, empowering Fintech, Insurance, Gaming,...
-
Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India BeFiSc Full timeAbout the Company: BEFISC (Beyond Financial Score) stands as a frontrunner in delivering versatile solutions for Digital Know Your Customer (KYC) processes involving Individuals & Merchants, integrating data enrichment and fraud prevention signals. Our company specializes in evaluating digital identities, empowering Fintech, Insurance, Gaming, and E-commerce...
-
Technical Support Specialist
3 weeks ago
Noida, Uttar Pradesh, India BeFiSc Full timeAbout the Company : BEFISC (Beyond Financial Score) stands as a frontrunner in delivering versatile solutions for Digital Know Your Customer (KYC) processes involving Individuals & Merchants, integrating data enrichment and fraud prevention signals. Our company specializes in evaluating digital identities, empowering Fintech, Insurance, Gaming, and...
-
Noida, Uttar Pradesh, India TechRyde Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Technical Support SpecialistLocation:Sector-62, NoidaCompany:TechRyde Private LimitedExperience:1 to 3 years (or more)Employment Type:Full-TimeShift:US Shift (Night Shift)Work Mode:5 days (In-office)About TechRyde:TechRyde Private Limited is a leading technology solutions provider, delivering innovative digital transformation services in...
-
Technical Support Executive
1 week ago
Noida, Uttar Pradesh, India celeckt Full time ₹ 1,92,000 - ₹ 2,56,000 per yearJOB TITLE: Technical Support ExecutiveLOCATION: NoidaABOUT THE COMPANYInnomasch Media Private Limited was established in the year 2016. It is a digital broadcast agency that provides digital broadcasting solutions to its clients. It combines creativity, technology, and location to achieve customer engagement through relevant information being broadcasted...
-
Technical Support Specialist
1 day ago
Noida, Uttar Pradesh, India HCL Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per yearSPECIALIST Experience 2.5-5 Years Skill (Primary) DWP-UCC-Network Voice Qualification B-Tech Location Noida Job Description (Posting). Handling customer calls regarding technical issues, product/device problems, new feature request and general client concerns.\\r\ Responding to customer queries in a timely and accurate way, via phone,...
-
Technical Digitisation Support
5 days ago
Noida, Uttar Pradesh, India Dalmia Bharat Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Overview:We are seeking a highly skilled and motivated Oracle Fusion Support Specialist to provide technical and functional support for Oracle Fusion HR applications, and other applications i.e., Happay Expense Management, PeopleStrong etc. This individual contributor role requires expertise in Oracle Fusion, HRIS (Human Resources Information System),...