Information Technology Administrator

15 hours ago

Chennai, Tamil Nadu, India NuStartz Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role:

We are seeking a proactive and detail-oriented
IT Administrator
to join our fast-paced software technology company. The ideal candidate will manage all aspects of IT infrastructure, user onboarding/offboarding, and system maintenance, while also taking on advanced responsibilities spanning domain management, cloud services, security, billing systems, and DevOps support.

This highly cross-functional role collaborates closely with Engineering, HR, and Finance teams to ensure seamless IT operations and system integrity. The candidate should have the ability to write simple scripts and automate activities over time.

Responsibilities
User & Access Management

  • Onboard/offboard users across systems such as Google Workspace, Microsoft 365 (incl. CoPilot), 1Password, RingCentral, Slack, and other internal tools.
  • Coordinate with HR to provision access, schedule Teams/Zoom calls, and manage device setups via Apple Business Manager.

Systems & Infrastructure Operations

  • Administer Google Cloud Platform (GCP) and Datadog for infrastructure performance, logging, and alerting (e.g., concurrent request monitoring).
  • Register and manage domains, DNS, SSL, and security settings via Cloudflare and Microsoft 365.
  • Write and maintain scripts for monitoring, alerting, and automation tasks.

Security & Compliance

  • Enforce security protocols including 2FA, phishing prevention, and device compliance.
  • Maintain access hygiene by removing unauthorized/non-corporate accounts across platforms (e.g., GCP, Datadog).
  • Consolidate domains under one platform and establish domain reputation tracking.

Tooling & Software Oversight

  • Support, configure, and manage SaaS platforms including Notion, Zoom, Looker Studio, Figma, Atlassian, Adobe, GitHub, Lucid, MUI, Balsamiq, and TechGH.
  • Troubleshoot sync issues (e.g., Apple Business Manager errors) and maintain license validity (e.g., Datadog, LogRocket).

Finance, Billing & Vendor Management

  • Assist in cost reviews and reporting (e.g., GCP, Datadog, RingCentral, LogRocket).
  • Calculate R&D spend across payroll, contractors, and services.
  • Manage and audit vendor platforms including QuickBooks, Bill, ZenDesk, and Atlas Cloud.

Project Support

  • Deploy phone numbers for SMS apps via RingCentral and configure supporting infrastructure (e.g., Webflow, Path).
  • Conduct security tests (e.g., bot detection with Cloudflare) and follow up on roadmap items (e.g., Google Account Manager coordination).
  • (Nice to have, not required)
    Manage deployment pipelines via GitHub Actions, including releases and rollbacks, and build robust CI/CD processes for the Engineering team.

Basic Qualifications

  • Bachelor's or Associate degree in Computer Science, Information Technology, or a related field.
  • 3+ years of experience in IT administration within a tech or SaaS company.
  • Proficiency with Google Workspace and domain/DNS management tools (e.g., Cloudflare).
  • Experience managing cloud environments (especially GCP) and SaaS billing platforms.
  • Familiarity with Datadog, scripting (Python, Bash), and common DevOps tools.
  • Strong troubleshooting, problem-solving, organizational, and time management skills.

Preferred Qualifications

  • Experience in a high-growth startup environment.
  • Strong understanding of security practices, phishing mitigation, and domain reputation.
  • Familiarity with tools like Webflow and RingCentral.
  • Experience with Apple Business Manager and related ecosystem tools.
  • Financial awareness related to cloud service usage and costs.
  • Ability to collaborate effectively across HR, Finance, and Engineering teams.

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