Information Technology Manager
2 days ago
Position:
IT Manager
Location:
iLEAD College, Kolkata
Reporting to:
Head of IT
Type:
Full-Time
Salary:
As per industry standards and experience
About the Role
iLEAD College is seeking a seasoned
IT Manager
to lead and manage our campus-wide technology infrastructure. This is a leadership opportunity to shape the digital backbone of one of Kolkata's premier institutions.
Key Responsibilities
Infrastructure & Hardware Management
- Install, configure, and maintain desktops, laptops, printers, projectors, biometric systems, and other hardware
- Oversee IT labs and classrooms to ensure AV/IT equipment is functional
- Maintain asset inventory and manage hardware lifecycle
- Integrate IT systems with academic and administrative workflows
- Ensure licensing compliance and vendor coordination
Network & Security Operations
- Manage wired/wireless networks, firewalls, and internet bandwidth
- Implement cybersecurity policies including access controls and threat monitoring
- Ensure secure VPN connections for faculty and staff
- Troubleshoot connectivity issues to minimize downtime
Servers & Data Management
- Administer on-prem/cloud servers, backup systems, and storage infrastructure
- Implement data backup, archival, and recovery processes
- Ensure compliance with data privacy and security regulations
IT Services & Support
- Supervise IT helpdesk and resolve faculty, staff, and student IT issues
- Manage email systems, user accounts, and access rights
- Implement ticketing systems for streamlined support
- Train faculty and staff on IT best practices
Vendor & Contract Management
- Manage relationships with hardware vendors, ISPs, and service providers
- Negotiate AMC contracts and ensure timely maintenance
- Evaluate and procure hardware/network solutions based on campus needs
Planning & Reporting
- Develop IT policies, SOPs, and security guidelines
- Monitor IT budgets and prepare performance reports
- Report metrics, downtime logs, and incident responses to management
Candidate Profile
- Education:
Graduate/Postgraduate in Computer Science, IT, Electronics, or related field (Essential) - Certifications (Preferred):
CCNA, CompTIA Network+, Microsoft/VMware, Cybersecurity credentials - Experience:
Minimum 8 years in IT infrastructure, hardware, and network management (preferably in educational or enterprise setups) - Technical Skills:
Strong knowledge of networking, firewalls, switches, routers, wireless systems, server administration, and security protocols - Leadership Skills:
Experience leading IT support teams and managing vendors/service providers - Soft Skills:
Excellent troubleshooting, problem-solving, and communication skills; ability to manage multiple priorities
What We Offer
- A leadership role managing the IT backbone of a top Kolkata institution
- Opportunity to work on campus-wide infrastructure and next-gen IT security initiatives
- Competitive compensation and career growth
Ready to take the lead?
Apply now or tag someone who fits the bill
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