Information Technology Procurement Manager

18 hours ago


Greater Delhi Area, IN Everise Full time

Job Description: IT Procurement & Spend Analysis Specialist


Position Overview

We are seeking a proactive and analytical IT Procurement & Spend Analysis Specialist to manage technology sourcing, vendor relationships, and cost optimization. In addition to core procurement and spend management, this role will also partner with Operations leaders to evaluate AI-driven digital tools for automation, analytics, and process efficiency.

The ideal candidate should be skilled at vendor negotiations, financial analysis, and procurement governance, while also being able to engage in technical discussions with AI/digital solution providers to support the call centers transformation journey. The role requires flexibility to work in the US Eastern Time shift to align with global stakeholders and vendors.


Key Responsibilities

Procurement & Vendor Management

  • Lead the end-to-end procurement process for IT hardware, software, networking, and telecom solutions.
  • Procure call center–specific technologies: desktops, laptops, headsets, servers, routers, switches, firewalls, and telephony equipment.
  • Manage contracts, renewals, licenses, and AMCs for software and infrastructure.
  • Build and maintain relationships with OEMs, distributors, and service providers.
  • Engage with AI and automation vendors to evaluate solutions for call center efficiency (chatbots, workforce automation, speech/text analytics, RPA, AI-driven reporting).
  • Negotiate pricing, payment terms, warranties, and SLAs.

Spend Analysis & Financial Reporting

  • Consolidate and analyze procurement spend across categories (hardware, software, services).
  • Develop dashboards/reports to track spend trends, vendor performance, and budget utilization.
  • Identify opportunities for savings, vendor consolidation, and cost optimization.
  • Collaborate with Finance and IT to forecast budgets and align procurement plans.

Governance & Compliance

  • Ensure procurement processes adhere to company policy, IT security, and data privacy standards.
  • Provide documentation for internal/external audits and ensure compliance with contracts.
  • Standardize procurement and spend analysis practices for transparency and accountability.


Qualifications & Skills

  • Bachelor’s degree in IT, Business, Finance, or Supply Chain.
  • 5–8 years of experience in IT procurement & spend analysis, preferably in a call center/BPO environment.
  • Strong understanding of IT infrastructure, networking, telephony, and software licensing.
  • Proven experience in vendor negotiations and spend analytics (Excel, Power BI, Tableau).
  • Exposure to AI tools, automation platforms, and digital analytics solutions.
  • Ability to drive discussions with technology vendors, balancing technical feasibility with commercial terms.
  • Familiarity with ERP/Procurement platforms (SAP, Oracle, Coupa, Ariba, etc.).
  • Excellent communication, stakeholder management, and cross-functional collaboration skills.
  • Flexibility to work in the US Eastern Time shift.


Preferred Attributes

  • Experience procuring solutions from Cisco, Avaya, Dell, HP, Lenovo, Fortinet, and AI automation vendors.
  • Knowledge of call center operations (predictive dialers, workforce management tools, speech/text analytics).



  • Greater Hyderabad Area, IN Sharp Brains Full time

    Role: Desktop Support L1-Onsite servicesExperience/Skills: ● 2-4 years of experience in Onsite support● Strong working knowledge of Windows 10/11● Manage Desktop Devices (hardware, software and connectivity) incidentsthrough to resolution.● Manage IMAC and desk side support services.● Manage hard and soft break fix services for laptops and...

  • AGM/ Manager Planning

    18 hours ago


    Greater Delhi Area, IN Ahluwalia Contracts Ltd. Full time

    PG from NICMAR or RICS preferred; strong skills in MS Projects and Primavera; excellent communication skillsPrepare construction schedules, monitor critical paths, and manage resource planning; coordinate with clients and consultantsJob descriptionPreparing the construction schedule in MS Projects. Preparation of other planning documents (like Progress S...


  • Greater Delhi Area, IN Bharyat Advanced Systems Pvt Ltd Full time

    Company Description Bharyat Advanced Systems Pvt Ltd is a full-stack product engineering and innovation partner for global OEMs and technology companies. We specialize in designing and delivering advanced electronic systems, covering concept, design, prototyping, and low-volume manufacturing. Our services include turnkey hardware and embedded software...

  • Flutter Developer

    18 hours ago


    Greater Delhi Area, IN Inshorts Full time

    Role: Flutter Developer We are seeking a talented and passionate Flutter Developer to join our team. You will be responsible for building and implementing user interfaces for our mobile applications. The ideal candidate is proficient in modern app development technologies, with a strong emphasis on Flutter and Dart, and is committed to delivering...

  • Relationship Manager

    18 hours ago


    Greater Hyderabad Area, IN Antal International Full time

    Relationship Manager – Commercial Finance (B2B Sales)Our client is a technology-driven supply chain funding solutions company and non-banking financial company (NBFC). By leveraging their expertise in trade finance, cutting-edge technology platform, and access to third-party capital, they offer tailored funding programs for enterprise supply chains. Guided...

  • Oracle HCM Reporting

    18 hours ago


    Greater Delhi Area, IN Genpact Full time

    Inviting applications for the role of Senior Manager – Oracle HCM ReportingIn this role, you will lead and manage the delivery of reporting and analytics solutions within Oracle Fusion HCM. The ideal candidate will have deep expertise in OTBI, BI Publisher, and HCM Extracts with proven experience translating business needs into scalable reporting...


  • Greater Delhi Area, IN Amethyst Partners Full time

    Join Amethyst Partners as a Junior Researcher Admin!Location: Mumbai/Imphal (Manipur)/DelhiAt Amethyst Partners, a leading recruitment firm specializing in the asset management industry, we are excited to announce an expansion of our team. We are seeking motivated Junior Researcher Administrators who are eager to contribute to our dynamic environment. In...


  • Greater Delhi Area, IN Aviation Indeed Full time

    Job Type: Full-timeMinimum Qualification: High School Qualification (IATA or Airline Basic Tariff certification is a plus)Experience: Minimum 2 years in airline reservations, ticketing, airport check-ins, or contact centersRoles and Responsibilities:Respond to customer inquiries via phone, email, and web chatSell, up-sell, and cross-sell products and...

  • AI Security Engineer

    18 hours ago


    Greater Delhi Area, IN Tumeryk Full time

    Company DescriptionTumeryk is a security and governance platform tailored for Agentic AI infrastructure. We assist enterprises in discovering, securing, and governing AI agentic applications, chatbots, and large language models across their cloud and internal environments. Our offerings include AI Trust Score™ Guardrails for enforcing real-time controls,...

  • SAP Basis Consultant

    18 hours ago


    Greater Hyderabad Area, IN AutomatonsX Full time

    About the Role:We are seeking a skilled SAP BASIS Consultant to join our dynamic SAP team. The ideal candidate will be responsible for the administration, configuration, and maintenance of the SAP systems across development, testing, and production environments. You will play a pivotal role in ensuring system stability, performance, and availability while...