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Telecaller / Front Desk Executive
2 weeks ago
Job Title: Telecaller / Front Desk Executive (Lead Generation & Follow-up)
Location: Vadapalani, Chennai
Employment Type: Full-Time
Experience: 6 months to 1 year oftelecalling or front office experience
Salary Range: ₹10,000 – ₹12,000/month
Roles & Responsibilities:
- Call incoming leads from online ads, walk-ins, and referrals.
- Briefly explain services and schedule appointments with counsellors.
- Maintain call records, follow-up logs, and update lead status in CRM.
- Address basic queries over the phone and escalate potential clients to senior staff.
- Manage front desk responsibilities including greeting clients and walk-in registrations.
- Submit daily call reports and updates to the Branch Manager.
Qualifications & Requirements:
- Any Bachelor degree
- 6 months to 1 year of telecalling or front office experience preferred.
- Good communication in English, Tamil, and Hindi is a plus.
- Basic computer skills, especially MS Excel.
Job Types: Full-time, Permanent
Pay: ₹10, ₹12,000.00 per month
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your Current CTC?
- What is your Expected CTC?
- What is your Notice Period?
- Current Location
- Have you handled Queries from inbound calls related to Overseas education?
- What should you do after completing a call with a potential client?
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- telecalling or front office: 1 year (Required)
Work Location: In person