Associate System Support Engineer

4 days ago

India Futurism Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per year

ID: 935 | 0-2 yrs | India | careers

Job Title: Associate System Support Engineer

Job Location: Hinjewadi Phase-1, Pune (WFO)

Experience: 0 to 2 Years

Shift: Rotational Shift (5 Days Working)

Qualification: BE, BTech

Job Description:

Futurism Tech on behalf of Client is looking a Associate System Support Engineercandidate for Hinjewadi Phase-1, Pune location

Key Responsibilities:

Operating System Support (Windows, MacOS)

Remote Troubleshooting

Incident and Service Request Management

End-User Support (email, phone, chat, ticketing)

Device Support (Desktops, Laptops, Printers, Mobile)

Application Support (Microsoft 365, Google Workspace, etc.)

User Account Management

Patch Management & Updates

IT Knowledge Base Management

Network Devices & Server Monitoring with the help of monitoring tools.

SLA Management and Reporting

Required Skills:

Windows & Linux OS knowledge

Networking Basics

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