Associate System Support Engineer
4 days ago
ID: 935 | 0-2 yrs | India | careers
Job Title: Associate System Support Engineer
Job Location: Hinjewadi Phase-1, Pune (WFO)
Experience: 0 to 2 Years
Shift: Rotational Shift (5 Days Working)
Qualification: BE, BTech
Job Description:
Futurism Tech on behalf of Client is looking a Associate System Support Engineercandidate for Hinjewadi Phase-1, Pune location
Key Responsibilities:
Operating System Support (Windows, MacOS)
Remote Troubleshooting
Incident and Service Request Management
End-User Support (email, phone, chat, ticketing)
Device Support (Desktops, Laptops, Printers, Mobile)
Application Support (Microsoft 365, Google Workspace, etc.)
User Account Management
Patch Management & Updates
IT Knowledge Base Management
Network Devices & Server Monitoring with the help of monitoring tools.
SLA Management and Reporting
Required Skills:
Windows & Linux OS knowledge
Networking Basics
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