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Customer Acquisition Executive

2 weeks ago

Cochin, Kerala, India ATS Full time ₹ 8,000 - ₹ 15,000 per year

Customer Acquisition Executive

Position Overview:

A Customer Acquisition Executive is responsible for generating sales over the phone by contacting potential and existing customers. The role involves understanding customer needs, promoting products/services, closing sales, and ensuring excellent customer service.

⸻

Key Responsibilities:

  • Make outbound calls to potential and existing customers to promote products or services.
  • Explain product features, benefits, and pricing to customers clearly and persuasively.
  • Handle inbound sales inquiries and convert leads into customers.
  • Maintain accurate records of calls, sales, and customer details in the CRM system.
  • Achieve daily, weekly, and monthly sales targets.
  • Follow up with customers to ensure satisfaction and build long-term relationships.
  • Handle objections and provide suitable solutions to customer concerns.
  • Collaborate with the sales team to develop new strategies for reaching targets.
  • Stay updated with product knowledge and industry trends.

⸻

Skills & Qualifications:

  • Proven experience in telesales, telemarketing, or customer service (preferred).
  • Excellent communication and persuasive skills.
  • Strong ability to handle rejections and remain motivated.
  • Good listening and problem-solving skills.
  • Basic computer knowledge and experience with CRM systems.
  • Ability to work under pressure and meet sales targets.

⸻

Education:

  • Bachelor's degree (preferred) or higher secondary education with relevant experience.

COMPANY OVERVIEW:

Alcazar Technical Services LLC is a Dubai‑based MEP contractor offering comprehensive HVAC, electrical, plumbing, solar, tiling, and electromechanical services. Their well-rated track record, skilled workforce, and commitment to quality, sustainability, and customer service position them as a reliable partner for both commercial and residential engineering projects in the UAE.

WEBSITE:Source: Alcazar Engineering Technical Services LLC

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Work Environment:

  • Office-based
  • Typically involves working with a headset and CRM software.

Job Type: Full-time

Pay: ₹8, ₹15,000.00 per month

Application Question(s):

  • Direct interview

Education:

  • Bachelor's (Preferred)

Work Location: In person