Voice & Non Voice Process - Professional

1 week ago


Navi Mumbai, Maharashtra, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally.
  • Provide excellent customer service through various communication channels.
  • Work effectively in a team environment to achieve common goals.
  • Develop and maintain knowledge of products and services.
  • Identify and escalate potential issues to senior management.
  • Maintain accurate records of customer interactions and transactions.

Job Requirements

  • Excellent communication and interpersonal skills are required.
  • Ability to work in a fast-paced environment and adapt to changes.
  • Strong problem-solving and analytical skills are necessary.
  • Proficiency in Microsoft Office and other productivity software is expected.
  • Ability to learn quickly and take on new challenges.
  • Strong attention to detail and organizational skills are essential.

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