Non Voice Customer Support Executive

5 days ago

Navi Mumbai, Maharashtra, India Hexaware Technologies Full time ₹ 1,80,000 - ₹ 2,40,000 per year

HEXAWARE IS HIRING

Process: Healthcare Chat Process

Shift Window : 5PM to 8AM (Any 9hrs)

Working Days : 5

Week Offs : Any two (Rotational Weekoffs)

Graduate Fresher (Grad) / Min 6 months

All doc's are mandatory for experience

Offer letter

Pay slips

And

Experience letter

Voice Selects : Only ( Execellent English Communication)

Job Responsibilities:

  • Engage with patients via chat, providing timely and accurate responses on healthcare services, medical information and appointment scheduling. Disseminate clear and concise information on health conditions, treatment and procedures, ensuring privacy compliance. Resolve patient concerns, escalate complex cases to healthcare professionals, and ensure follow up on unresolved queries.

Salary :

  • Fresher: 17k (Grad)
  • Experienced: Based on the last drawn salary (minimum 6months experience in customer Service voice or non voice/chat process)

Rounds of Interview:

  • HR
  • Ops
  • Chat Versant (59 score)

Location-Loma IT Park, Ghansoli

Mode of Interview: Virtual

Doj: 30th oct'25

If Interested, please share the profile on

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