Telecom Analyst
1 week ago
Role : Telecom Analyst - Wireline Optimization T2
Experience : 2 Years
Location : Remote
Requirements:
- Financial analysis knowledge
- Excellent English to enable customer communication (Written and Verbal)
- Ability to handle any customer interaction professional and with a service-oriented attitude
- Reliable and precise work style, even under time pressure
- Excel / PowerPoint Skills. Experience with Power Query and data automation utilities a plus.
- Experience in software / hardware or telecom industry is a plus
Responsibilities:
- Analyze telecom usage reporting and develop recommendations for clients to optimize their telecom spend
- Reconciliation and allocation of telecom charges in support of analysis and reporting.
- Build and maintain client-facing reports showing telecom opportunities and savings.
- Respond to internal inquiries relating to telecom rate plan analysis and recommendations.
- Provide top quality customer service to clients, vendor and internal teams.
- Develop and own best practices, quality assurance methods, etc.
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