Junior Customer Education Coordinator

3 days ago

India Teradata Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Our Company

At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You'll Do

The Junior Customer Education Coordinator supports the planning and delivery of global Customer Education. This entry-level role focuses on supporting the planning and delivery of global customer enablement programs and driving operational efficiencies across various programs. The ideal candidate will have a passion for learning and educating customers, helping to drive product adoption through strategic educational initiatives. This role involves assisting with the operational aspects of training, including planning, scheduling, and facilitating customer-facing training and initiatives. The role also involves supporting multiple stakeholders both internally and externally.

Who You'll Work With

The coordinator will be part of the Global Customer Services Education & Enablement team and reports into Global Customer Education. The team is responsible for delivering customer training and enablement programs globally. This role involves collaboration with instructors, contractors, and cross-functional teams.

What Makes You a Qualified Candidate

Bachelor's degree in technical or professional discipline or equivalent experience.

2-3 years of experience in program or project management.

Strong communication and collaboration abilities.

Ability to work effectively with cross-functional teams.

What You'll Bring

A high level of enthusiasm and attention to detail

Experience in customer education, training, or a related field preferred

Proficiency with documentation and workspace platforms (e.g., Teams, SharePoint).

Analytical mindset with ability to evaluate program effectiveness.

Strategic thinker with a hands-on approach to problem-solving.

Ability to work effectively in a fast-paced, dynamic environment.

LI - NT1

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