Senior Sales Executive

3 days ago

South Veli Street Madurai Tamil Nadu, India SRI KAMATCHI JEWELLERS Full time ₹ 1,32,000 - ₹ 1,92,000 per year

Sri Kamatchi Jewellers Pvt. Ltd.

Job Description – Sales Executive

Position Overview

The Sales Executive will play a key role in driving sales and delivering exceptional customer service at Sri Kamatchi Jewellers Pvt. Ltd. This position is open to both male and female candidates with prior experience in jewellery sales or a related retail field. The role requires strong product knowledge, communication skills, and the ability to build long-term customer relationships.

Key Responsibilities1. Customer Engagement & Sales

  • Welcome and assist customers courteously within the showroom.
  • Understand customer requirements and recommend suitable jewellery designs and collections.
  • Demonstrate product features, purity, weight, and price to customers.
  • Upsell and cross-sell products to maximize sales.

  • Consistently achieve individual and branch sales targets.

  • Product Knowledge & Display

  • Maintain in-depth knowledge of gold, diamond, silver, platinum, and antique jewellery.

  • Stay updated on latest designs, trends, and promotional offers.
  • Ensure attractive display and proper arrangement of jewellery in showcases.

  • Monitor and maintain stock levels in the assigned counters.

  • Customer Service & Relationship

  • Provide exceptional service during and after sales.

  • Assist customers with billing, packing, exchange, and delivery processes.
  • Address customer queries and complaints professionally.
  • Build and sustain long-term customer relationships to encourage repeat purchases.

  • Support customer engagement initiatives such as chit schemes, loyalty programs, and festive offers.

  • Compliance & Process Adherence

  • Follow all company sales policies and standard operating procedures (SOPs).

  • Ensure accurate billing, documentation, and proper handling of ornaments.

  • Adhere to showroom security, safety, and hygiene standards.

  • Teamwork & Reporting

  • Collaborate with sales team members to ensure seamless customer service.

  • Participate in promotional events and in-store marketing activities.
  • Submit daily/weekly sales performance reports to the Sales Manager/Store Manager.
  • Attend training programs to enhance product knowledge and sales techniques.

Qualifications & Skills

  • Minimum qualification: 12th Pass (Graduates preferred).
  • Prior experience in jewellery sales or retail sales is mandatory.
  • Open to both male and female candidates.
  • Excellent communication and interpersonal skills.
  • Strong convincing and negotiation ability.
  • Knowledge of jewellery types, purity, weight, and pricing.
  • Basic computer and billing software knowledge.

Key Attributes

  • Professional grooming and appearance.
  • Honest, reliable, and customer-focused.
  • Target-driven with the ability to work under pressure.
  • Positive attitude and strong team spirit.

Reporting To

Store Manager / Sales Manager

Work Location

Assigned Branch of Sri Kamatchi Jewellers Pvt. Ltd.

CONTACT :

Job Type: Full-time

Pay: ₹11, ₹16,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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