Process Manager

6 days ago

Mumbai, Maharashtra, India eClerx Career Site Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Summary:

We are seeking an experienced PEGA BPM Consultant/Developer with 8-10 years of expertise in designing, developing, and implementing scalable and robust business process management (BPM) solutions using PEGA. The ideal candidate will have a deep understanding of PEGA PRPC architecture, strong problem-solving skills, and the ability to lead complex projects from inception to delivery.

Key Responsibilities:

  • Lead and manage the design, development, and deployment of PEGA BPM applications.
  • Collaborate with business analysts and stakeholders to gather and analyze business requirements.
  • Architect PEGA solutions that align with business goals and technical requirements.
  • Develop reusable PEGA components, including rules, flows, data models, integrations, and user interfaces.
  • Perform system design, configuration, and testing (unit, integration, UAT).
  • Troubleshoot and resolve production issues efficiently.
  • Provide technical leadership and mentor junior PEGA developers.
  • Conduct PEGA application performance tuning and optimization.
  • Implement PEGA best practices, including guardrails compliance and version upgrades.
  • Work closely with cross-functional teams to ensure seamless integration of PEGA solutions with other enterprise systems.
  • Prepare technical documentation, design specifications, and user manuals.
  • Participate in code reviews, sprint planning, and agile ceremonies.
  • Stay current with PEGA product updates and industry trends.

Required Skills and Experience:

  • 8-10 years of hands-on experience in PEGA BPM development, including at least 5 years on PEGA 7.x or 8.x versions.
  • Strong knowledge of PEGA PRPC platform, including Case Management, Decision Rules, and Workflows.
  • Expertise in PEGA system architecture, UI design (Section, Harness, Portal), and rules configuration.
  • Proficient in integration technologies: REST, SOAP, JMS, MQ, and databases.
  • Experience with Java, JavaScript, SQL, and XML.
  • Experience with agile/scrum methodologies.
  • Strong analytical and problem-solving skills.
  • Experience with performance tuning and troubleshooting PEGA applications.
  • Good understanding of business process modeling and workflow design.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • PEGA Certification (CSA, CSSA, or CLSA) is highly desirable.

Preferred Qualifications:

  • Experience in large-scale PEGA implementations across banking, insurance, healthcare, or telecommunications domains.
  • Knowledge of DevOps practices for PEGA deployment and CI/CD.
  • Experience with PEGA Decisioning and AI/ML integration.
  • Exposure to cloud platforms like AWS or Azure is a plus.

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field

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