AMC & Battery Sales Executive

1 week ago

Egmore, Tamil Nadu, India ACCUTECH INFOSYSTEMS PVT. LTD. Full time ₹ 3,00,000 - ₹ 3,60,000 per year

· Contract Management:

  • Develop, negotiate, and manage Annual Maintenance Contracts with clients.
  • Ensure that contract terms are adhered to and that all parties are fulfilling their obligations.
  • Review and update contract terms as necessary to reflect changes in scope or client requirements.

· Client Liaison:

  • Serve as the primary point of contact for clients regarding AMC-related issues.
  • Address client inquiries and resolve any issues or concerns promptly.
  • Conduct regular meetings with clients to review contract performance and gather feedback.

· Service Coordination:

  • Coordinate with internal teams and service providers to schedule and execute maintenance services.
  • Monitor service delivery to ensure compliance with contract terms and service level agreements (SLAs).
  • Track and manage service requests, ensuring timely and efficient resolution.

· Performance Monitoring:

  • Monitor and report on the performance of AMC services, including service quality, response times, and customer satisfaction.
  • Identify and address any performance issues or areas for improvement.
  • · Documentation and Reporting:
  • Maintain accurate records of all AMC agreements, service reports, and client communications.

· Contract Renewal and Expansion:

  • Manage contract renewal processes and negotiate terms for contract extensions or expansions.
  • Identify opportunities for upselling additional services or enhancing existing contracts.

· Compliance and Quality Assurance:

  • Ensure compliance with relevant regulations, standards, and company policies.

  • Implement and oversee quality assurance measures to maintain high service standards.

  • Prepare regular reports on AMC performance, contract status, and financial metrics.

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer

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