Opening For Process Excellence/Digital Transformation-Digital Lending

7 days ago

Mumbai, Maharashtra, India ECL Finance Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Purpose

  • The role is responsible for identification, engagement, design and deliver strategic transformation programs/change initiatives across multiple business units.
  • Help build a culture of innovation, transformation & technology adoptions.

Key Responsibilities

Team

Responsibilities

  • Work with Technology, Business, Risk, Operation, Compliance and extended BEX / change agents across SME and CBG business divisions

  • Help create change acceptance across stakeholder groups

Functional Responsibilities

  • Practice and adopt design thinking philosophies, design processes and technology solutions for the organization

  • Lead end to end change life cycle from conceptualization to change adoption

  • Arrange & track project life cycle tollgate review meetings with steering groups

  • Ensure timely preparation & distribution of project dashboards to leadership teams

  • Create and maintain consolidated Program governance office and best practices for the entire change portfolio

  • Chair senior leadership program update meetings/change sponsorship pitches

  • Partner & consult each project team on change execution & project management.

  • Timely escalation of project risk/issues/challenge/delays.

  • Maintain strong stakeholder relationships with the business, Ops & corporate functions.

  • Consult and partner cost benefit analysis effort for every project.

Job Requirements

Qualifications

  • Graduate; Engineer preferred;
  • Post graduate in Finance or MBA preferred;

Experience

10 to 15 years

Functional Competencies & Professional experience

  • Minimum 5+ year of experience in managing sizeable projects

  • 5+ years of exposure in financial services industry/ specially in credit industry / marketing, origination, KYC, underwriting, collections & customer service

  • Experience in financial services operations & business

  • Project management Or Lean Sixsigma certification preferred

  • High commercial awareness required

  • Proven track record of transformation, Innovation & problem solving

  • Experience in managing vendors/solution partners

  • Senior reference checks to be shared from previous employers

  • Experience in technology / solution deployments/Awareness of latest technology stack : ML/AI/RPA/India stack API

Behavioral Competencies

  • Excellent written & verbal communication skills

  • Team player and leadership qualities

  • People Management skills

  • Very strong interpersonal skills

Key InteractionsRole & responsibilities

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