Opening For Process Excellence/Digital Transformation-Digital Lending
7 days ago
Job Purpose
- The role is responsible for identification, engagement, design and deliver strategic transformation programs/change initiatives across multiple business units.
- Help build a culture of innovation, transformation & technology adoptions.
Key Responsibilities
Team
Responsibilities
Work with Technology, Business, Risk, Operation, Compliance and extended BEX / change agents across SME and CBG business divisions
Help create change acceptance across stakeholder groups
Functional Responsibilities
Practice and adopt design thinking philosophies, design processes and technology solutions for the organization
Lead end to end change life cycle from conceptualization to change adoption
Arrange & track project life cycle tollgate review meetings with steering groups
Ensure timely preparation & distribution of project dashboards to leadership teams
Create and maintain consolidated Program governance office and best practices for the entire change portfolio
Chair senior leadership program update meetings/change sponsorship pitches
Partner & consult each project team on change execution & project management.
Timely escalation of project risk/issues/challenge/delays.
Maintain strong stakeholder relationships with the business, Ops & corporate functions.
Consult and partner cost benefit analysis effort for every project.
Job Requirements
Qualifications
- Graduate; Engineer preferred;
- Post graduate in Finance or MBA preferred;
Experience
10 to 15 years
Functional Competencies & Professional experience
Minimum 5+ year of experience in managing sizeable projects
5+ years of exposure in financial services industry/ specially in credit industry / marketing, origination, KYC, underwriting, collections & customer service
Experience in financial services operations & business
Project management Or Lean Sixsigma certification preferred
High commercial awareness required
Proven track record of transformation, Innovation & problem solving
Experience in managing vendors/solution partners
Senior reference checks to be shared from previous employers
Experience in technology / solution deployments/Awareness of latest technology stack : ML/AI/RPA/India stack API
Behavioral Competencies
Excellent written & verbal communication skills
Team player and leadership qualities
People Management skills
Very strong interpersonal skills
Key InteractionsRole & responsibilities
Preferred candidate profile
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