Operations Manager, INFC Operations

1 day ago

Gurgaon, Haryana, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Operations Manager

Job Description:
A strategic and people leader for a large team, the Operations Manager at INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he is expected to create building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics Initiatives.

Responsibilities:
- Ensure a safe work environment for all associates and team
- Lead and supervise a team of Area Manager's, TL's as Direct reportees supported by PAs and Associates in Operations
- Responsible for the overall Safety, Quality, Productivity and Performance Delivery of concerned department operations
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensure BM rates and OP2 throughput deliverables
- Interfacing well with other OM's. Taking up cross functional projects by the adoption of best practices
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Lead ART events from capacity planning perspective and prepare Man, Material, and Machine
- Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
- Manage People and team development
- Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
- Create leaders and talent pipeline. Good stake holder management and project management skills
- Do cross functional and cross mile interfacing and take up for the best practices and initiatives

Basic Qualifications:
- 3+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications:
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 5+ years of managing and developing teams experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Tech Process Team Lead

    6 days ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tech Process Team Lead, you will serve as a strategic leader and resource for the email production...

  • Mobilization Senior Specialist

    1 week ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usWe are seeking an experienced and highly motivated Transition lead to join our team in India. This role...

  • Tech Process Senior Associate

    1 week ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs the Email Campaign Builder, you will serve as a vital member of moving a program from conception to...

  • Tech Process Team Lead

    3 days ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Tech Process Team Lead, you will serve as a strategic leader and resource for the email production...

  • Tech Process Senior Associate

    1 week ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usEmail HTML Developer is in the center of email campaign development, turning the creative files into an...

  • Analytics & Insights Specialist - Analytics

    1 day ago

    Gurgaon, Haryana, India Google Operations Center Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs an Analytics and Insights Specialist, you will leverage your expertise in SQL and data visualization...

  • GRC Manager

    7 days ago

    Gurgaon, Haryana, India Cubical Operations LLP Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description – GRC Manager (Gurgaon)Position:Manager – GRC (Governance, Risk & Compliance)Location:GurgaonExperience:5+ yearsKey ResponsibilitiesOversee the GRC function ensuring compliance with industry and regulatory standards.Implement and monitor compliance frameworks including ISO 27001, GDPR, SOX, HIPAA, PCI DSS, SEBI, RBI, IRDAI and other...

  • Operations Manager

    7 days ago

    Gurgaon, Haryana, India Ritco Logistics Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionRitco Logistics Limited, a leading logistics company in India, specializes in Full Truck Load (FTL), warehousing, 3PL, fleet, and multimodal solutions. With nearly three decades of operational excellence, the company is recognized for its exceptional service quality and record-breaking tonnage movement. Ritco Logistics is proudly listed on...

  • Operations Manager

    5 days ago

    Gurgaon, Haryana, India Transformative Learning Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Operations Manager Last Mile & WarehouseJob SummaryWe are looking for an experienced Operations Manager to oversee our last mile delivery and warehouse operations. This role is ideal for candidates with a strong academic backgroundpreferably an MBAand proven experience in logistics and operations management.Key ResponsibilitiesGlobal Operations...

  • Operations Manager

    2 weeks ago

    Gurgaon, Haryana, India LMDmax Corp Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionLMDmax Corp is a leading provider of comprehensive last-mile delivery solutions, specializing in Fleet Management, Hiring & Onboarding, Performance & Coaching, and Payroll & Compliance services. Headquartered in New Jersey, the company supports last-mile delivery businesses by offering advanced technology platforms to optimize operations,...