Senior Product Owner I T500-20384

About Marriott:

Marriott Tech Accelerator is part of Marriott International, a global leader in hospitality. Marriott International, Inc. is a leading American multinational company that operates a vast array of lodging brands, including hotels and residential properties. It consists of over 30 well-known brands and nearly 8,900 properties situated in 141 countries and territories.

Role Title:
Product Owner HINT

Position Summary:

The Product Owner is responsible for managing innovative and emerging products within the Hotel Operations and Building Systems Team. This role will collaborate with business partners and engineering/ facilities systems vendors to maintain a well-groomed product backlog of feature enhancements that include refined user stories ready for development and solid timelines.

The Product owner will demonstrate management skills and leadership in a highly matrixed environment and must be comfortable working with multiple stakeholders on numerous competing priorities. The candidate will be moderately technical with a proven record of creative solutioning and problem-solving in addition to developing multi-year technology roadmaps for products.

Job Responsibilities:

Technical Product Owner:

• Maintain a well-groomed product backlog of features to include refined user stories that are ready for development
• Help define new product features and optimizations of existing ones, and incorporate them into product roadmaps
• Support the definition of guest service product requirements and development of the product roadmap
• Provide clear vision and scope documentation, use cases, workflows, and wire-frames to support development
• Coordinate testing, acceptance and delivery of enhancements between vendor and MI business partners
• Coordinate with support teams for defect resolution

Demonstrating and Applying Discipline Knowledge:

• Provides technical expertise and support to persons inside and outside of the department
• Demonstrates knowledge of job-relevant issues, products, systems, and processes
• Demonstrates knowledge of function-specific procedures
• Keeps up-to-date technically and applies new knowledge to job
• Knowledge of and understanding of complex algorithms

Additional Responsibilities:

• Proven ability to lead and work with cross-functional teams in support of specific business priorities
• Ability to solve problems quickly, think strategically, and drive data-driven decision making
• Ability to simultaneously manage multiple projects and aggressive timelines
• Strong interpersonal skills and success in cross-functional relationship-building at all levels, ability to drive consensus through influence and fact-based approach
• Effective written and oral communications skills with sensitivity to global communication needs
• Demonstrates self-confidence, energy and enthusiasm in leading and influencing teams
• Proficiency in Office software products and digital collaboration tool

Skill and Experience:

• 5+ years' experience in information technology application design or development
• 4+ years' experience as a product owner
• Ability to explain product vision, business objective, technical feasibility, define requirements
• Ability to drive vendor accountability for technical implementation against defined features and requirements
• Excellent communicator, both written and spoken
• Experience with Agile Development methodology and tools (CSPO or CSM certification a plus)
• Experience with project management tools such as JIRA, Confluence, and Power BI
• Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines
• Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action
• Strong project management skills (PMI certification a plus)
• Strong process management, negotiating, influencing, and problem-resolution skills

Preferred:

• Familiarity with hospitality industry applications and processes
• Prior experience managing and working with on-shore and off-shore service providers
• Graduate degree
• Proven expertise in software integrations, particularly within the API landscape

Education and Certifications:

• Undergraduate degree in Computer Science, Software Engineering, or a related field. Or related equivalent experience