Agile Product Owner Senior Advisor

Position Overview

The job profile for this position is Agile Product Owner Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.

The Agile Product Owner Senior Advisor will be responsible to provide the "voice of the customer" at the Scrum team level working as part of Systems Integration team. This individual will utilize their strong business and technical skills and experience to manage their team's intake of work, as well as prioritize delivery and maximize business value being delivered by their Scrum team. In addition, they must be able to work collaboratively as part of a larger technology organization empowered to analyze and deliver innovative solutions to the marketplace. The Product Owner will apply specialized product knowledge and expertise to understand business and technology objectives, communicate the product vision and roadmap, prioritize, and translate needs into requirements to ensure that expected outcomes are achieved.

Responsibilities 

• Understands key business objectives and strategy of the product (s) they support
• Builds trusted relationships with business and technology partners, collaborates across functional, operational, and technology groups to ensure the appropriate engagement
• Assists with key stakeholder negotiations, serves as the main point of contact to resolve escalations, remove impediments, and tackle conflicts
• Collaborates with business and technology product owners/stakeholders to onboard new initiatives
• Supports the development of specifications including the value statements and tech financial estimates
• Aligns with partners to understand capacity and ensure their prioritization is reflected in the team's backlog
• Maintains and refines the inflow of work to the team (product backlog)
• Comprehend and provide analysis, requirement solicitation, architecture and design support for scrum team(s)
• Sets and communicates the team's scope for the current iteration.

Qualifications

Required Skills:

• Aptitude for gaining deep knowledge of the industry and business, and proactively using this knowledge to deliver meaningful results
• Ability to successfully facilitate collaboration across multiple functions, departments and levels.
• Excellent oral and written communication skills
• Strong interpersonal/relationship management skills. 
• Strong time and project management skills. 
• Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow)
• Experience with Agile development; Agile certification is a plus (i.e. SAFe Product  Manager / Product Owner)
• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.
• Ability to develop productive working relationships with both technical and non-technical partners
• Understands key provider data business objectives and strategy
• Experience in API Standards, Microservices Architecture and Cloud capabilities
• Experience in RESTful APIs and SOAP services and message formats such as JSON and XML

Required Experience & Education: 

• Associates/Bachelor's degree or equivalent work experience
• 10+ years of experience in technical project delivery
• Experience with vendor management in an onshore/offshore model.
• Experience with multi channel customer communications.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.