Guest House Assistant Manager

3 days ago

Tiruppur, Tamil Nadu, India R and R Textile (A Group of Ramraj Companies) Full time ₹ 3,00,000 - ₹ 3,80,000 per year

Job Description – Guest House Assistant Manager

Qualification: Any Bachelor's degree

Experience: Minimum 5 to 7 Years

Position Title: Guest House Assistant Manager

Department: Administration / Facilities

Reporting To: Admin Manager / Senior Manager

Location: Tiruppur

Job Purpose:

To oversee and manage day-to-day operations of the guest house including room allocation, guest coordination, check-in/check-out processes, housekeeping, transportation, and ensuring a high standard of guest service and facility management.

Roles and Responsibilities:

  • Allocate rooms based on reservations, availability, and guest requirements.
  • Manage guest check-in and check-out processes, ensuring proper documentation and billing.
  • Maintain up-to-date room occupancy records and guest logs.
  • Supervise housekeeping activities to ensure cleanliness, hygiene, and upkeep of guest rooms and common areas.
  • Monitor timely linen changes, laundry, and availability of amenities for guest comfort.
  • Coordinate transportation services for guests, including vehicle allocation, scheduling, and record keeping.
  • Address guest queries, complaints, and service requests promptly and professionally.
  • Ensure compliance with company hospitality standards and guest house policies.
  • Maintain records of bookings, expenses, and operational reports for management.
  • Coordinate with HR, Admin, and Security teams for smooth guest movement and safety.
  • Ensure upkeep of guest house facilities, furniture, fixtures, and coordinate for maintenance when required.
  • Strive to enhance guest satisfaction and overall experience through efficient service delivery.

Job Type: Full-time

Pay: From ₹30,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Ability to commute/relocate:

  • Tiruppur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Guest house management: 5 years (Required)

Location:

  • Tiruppur, Tamil Nadu (Required)

Work Location: In person

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