Associate Coordinator, Country Operations

20 hours ago

Gurgaon, Haryana, India APL Logistics Full time ₹ 2,50,000 - ₹ 6,00,000 per year

Inventory Management

  • Maintain accurate inventory records using the company's inventory management system.

  • Monitor stock levels, anticipate shortages and coordinate replenishment as needed.

  • Collaborate with procurement team to ensure timely reordering of products.

  • Coordinate cargo or material-handling security procedures for hazardous goods.

Order Fulfilment

  • Coordinate the picking, packing and shipping of orders to ensure timely and accurate deliveries.

  • Address any discrepancies or issues related to order fulfilment and resolve them promptly.

  • Implement quality control measures to ensure products are properly packaged and labelled.

  • Perform loading, unloading, arranging, moving consolidation and deconsolidation of cargo.

  • For Coordinator/Senior Coordinator, liaise with Customer Service and Support teams and provide progress updates to customers; arrangement for inbound and outbound shipments; check and ensure proper documentations are in placed as per local regulatory requirements (i.e. packing list, BOL etc.).

Quality Assurance

  • Inspect and validate stocks (SKUs, colour, size, quantity, defects etc.) against customers' orders.

  • Generate supporting documents for non-compliance for follow-up actions.

Operational Compliance

  • Ensure workplace safety standards and protocols are adhered to create a safe working environment for all.

  • For Senior Coordinator, they are also tasked to enforce these within the team.

  • Conduct regular safety inspections and address any potential hazards promptly.

  • Complete all mandatory training in relation to workplace safety (e.g. 5S).

  • Maintain warehouse cleanliness as per local and company's standards.

  • Report all workplace accidents to Supervisor/Manager.

  • Adhere to corporate social responsibility policies for logistics operations.

  • Coordinate resolution of facilities, equipment, infrastructure and systems

  • breakdowns to minimize downtime.

  • Report warehouse issues promptly.

Stakeholder Management

  • Collaborate with other departments/teams to complete day-to-day responsibilities as required.

  • Communicate effectively to ensure smooth coordination of tasks and timely

  • order processing.

Insights and Reporting

  • Generate regular reports and key performance metrics such as order accuracy, shipping times etc.

  • Monitor lapse in delivery services and highlight to Supervisor.

  • Work closely with Supervisor to address performance and service gaps.

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