Receptionist,FOE/FOA/Bell Boy
6 days ago
We are looking for a highly skilled and experienced Receptionist, FOE/FOA/Bell Boy to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.
Roles and Responsibility
- Manage front office operations, including reception, concierge, and bell captain duties.
- Handle guest inquiries, resolve issues, and ensure customer satisfaction.
- Coordinate with other departments to maintain seamless service delivery.
- Maintain high standards of professionalism and courtesy when interacting with guests and colleagues.
- Perform administrative tasks, such as handling phone calls, emails, and walk-ins.
- Ensure all areas of the front office are clean, organized, and well-maintained.
Job Requirements
- Excellent communication and interpersonal skills are essential.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail are required.
- Familiarity with front office software and systems is necessary.
- Must be able to work effectively in a team environment.
- Strong knowledge of hotel operations and procedures is preferred.
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