Service Writer

1 week ago

Bengaluru, Karnataka, India Volt Workforce Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

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Role Description

This is a full-time role for a Service Writer at Volt Workforce Solutions. The Service Writer will be responsible for handling day-to-day tasks including responding to customer inquiries, ensuring customer satisfaction, providing excellent customer service, and maintaining records of service transactions. Other responsibilities include managing phone calls professionally and efficiently, preparing service reports, and communicating with other team members to ensure smooth operations. This position is on-site and is located in Bengaluru.

Qualifications

  • Phone Etiquette, excellent Communication skills
  • Customer Satisfaction and Customer Service skills
  • Computer Literacy skills
  • Ability to work independently and as part of a team
  • Previous experience in a service writer or similar role is a plus
  • High school diploma or equivalent; further education or certification is a plus

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