Branch Manager
8 hours ago
Job Summary:
Tity Global Pvt Ltd is seeking a dynamic and experienced Branch Manager to
oversee day-to-day branch operations, lead the sales team, ensure customer
satisfaction, and drive business growth. The ideal candidate must have strong
leadership skills, operational knowledge, and the ability to manage staff, clients,
and branch performance effectively.
Key Responsibilities:
Branch Operations Management
Oversee daily branch activities, ensuring smooth operations and
compliance with company policies.
Manage branch budgets, expenses, and operational efficiency.
Monitor and enhance service quality, processes, and customer experience.
Team Leadership & Performance Supervise, guide, and motivate branch staff to achieve productivity and
quality standards.
Conduct performance reviews, training sessions, and staff development
programs.
Foster a professional, positive, and goal-oriented work environment.
Sales & Business Development
Set and achieve monthly and quarterly sales targets.
Identify new business opportunities, partnerships, and market expansion
strategies.
Conduct client meetings, field visits, and presentations when required.
Ensure proper lead management, follow-ups, and client conversions.
Customer Relationship Management
Build and maintain long-term relationships with customers and partners.
Resolve customer issues promptly to ensure satisfaction and retention.
Maintain strong communication between the branch and clients.
Reporting & Compliance
Prepare sales reports, operational reports, and performance dashboards
for management.
Ensure compliance with legal, regulatory, and company-specific guidelines.
Maintain accurate documentation, records, and branch data.
Required Skills & Qualifications:
Minimum 5 years of experience in branch management, operations, or
team leadership.
Strong leadership, communication, and interpersonal skills. Proven ability to meet sales targets and manage high-performing teams.
Experience in client handling, field operations, and business development.
Good knowledge of CRM tools, reporting methods, and branch operations.
Problem-solving mindset with strong decision-making abilities.
Education:
Bachelor's degree in Business Administration, Management, Marketing, or related
field.
Salary As per company forms and as per experience
Job Type: Full-time
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
Work Location: In person
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