Key Account Manager

3 days ago

Bengaluru, Karnataka, India K Hospitality Corp Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role Purpose:

To manage and develop key client relationships across corporate food court operations by ensuring seamless service delivery, operational excellence, and financial performance in alignment with contractual commitments. The Key Account Manager will serve as the strategic partner to the client, ensuring client satisfaction, service innovation, and profitable growth, while upholding the companies standards of quality, safety, and compliance.


Dimensions:

· People: Direct management of Site Managers, Supervisors, and support teams across assigned client sites.

· Financial: Responsible for account-level P&L delivery, revenue growth, cost management, and contract profitability.

· Client: Act as the single point of contact for senior client stakeholders; ensure long-term partnership and retention.

· Operations: Oversee day-to-day food court operations, menu innovations, compliance with FSSAI standards, and delivery of agreed KPIs.


Main Accountabilities:

Client Relationship Management

· Build and maintain strong partnerships with key client stakeholders by understanding business needs and aligning companies' solutions.

· Conduct regular client reviews to assess satisfaction, identify gaps, and propose value-added services.

· Ensure timely communication, reporting, and resolution of escalations.

Operational Excellence

· Ensure efficient management of corporate food court operations in line with contractual agreements and company standards.

· Monitor service quality, food safety, hygiene, and HSE compliance through regular audits and reviews.

· Drive innovation in food offerings, including healthy counters, pop-ups, festive menus, and delivery models.

Financial & Commercial Management

· Deliver account profitability by managing P&L, budgets, forecasts, and financial reporting.

· Lead discussions on rate revisions, contract renewals, and commercial negotiations in coordination with Finance and Leadership.

· Implement cost optimization measures without compromising service quality.

People Management

· Lead, coach, and motivate site-based teams to achieve operational KPIs.

· Ensure adequate staffing, training, and skill development across all sites.

· Promote a culture of performance, accountability, and compliance.

Business Growth & Retention

· Identify opportunities for organic growth by introducing new services and expanding scope.

· Support Business Development teams in leveraging client relationships for new projects.

· Achieve client retention and renewal targets through consistent service delivery and proactive engagement.


Key Competencies:

· Client Relationship & Stakeholder Management

· Strong Commercial & Financial Acumen

· Contract Catering / Food Court Operational Expertise

· HSE & FSSAI Compliance Knowledge

· Leadership & People Management

· Problem Solving & Conflict Resolution

· Strategic Thinking & Execution


· Qualifications & Experience:

· Graduate in Hotel Management / Hospitality / Business Administration.

· 8–12 years of relevant experience in food services/contract catering, with minimum 4–5 years in Key Account Management

  • Key Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India ABABIL HEALTHCARE Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Key Account Manager - Medical DevicesLocation - BangaloreContact Job Summary:We are seeking an experienced Key Account Manager to manage and grow our relationships with key customers in the medical device industry. The successful candidate will have a strong background in sales and account management, excellent communication skills, and experience...

  • Key Account Manager

    3 days ago

    Bengaluru, Karnataka, India Paytm Services Private Limited Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Key Account ManagerThe Key Account Manager will be responsible for managing key accounts, maintaining long-term relationships with clients, and maximizing sales opportunities within them. They will also be required to develop new business from existing clients and actively seek new sales opportunities

  • Key Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India Softcell Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Key Account ManagerNature of role: Sales / Business DevelopmentLocation: BangaloreSoftcell is a leading System Integrator in India. We are hiring for the role of Key Account Manager that entails developing, driving, managing and executing a business plan for a select set of Named Accounts and positioning Mobility products and solutions of Apple....

  • Key Accounts Manager

    5 days ago

    Bengaluru, Karnataka, India Softcell Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Key Account ManagerNature of role: Sales / Business DevelopmentLocation: BangaloreSoftcell is a leading System Integrator in India. We are hiring for the role of Key Account Manager that entails developing, driving, managing and executing a business plan for a select set of Named Accounts and positioning Mobility products and solutions of Apple....

  • Key Accounts Manager

    1 week ago

    Bengaluru, Karnataka, India Stovekraft Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position Title: Key Account Manager Modern TradeDepartment: Modern TradeReporting to: Head Modern Trade Job PurposeThe Key Account Manager Modern Trade is responsible for managing relationships with modern trade partners, driving sales growth, ensuring product availability, negotiating terms, and executing promotional activities across key accounts. The...

  • Key Account Manager

    2 weeks ago

    Bengaluru, Karnataka, India HappyLocate Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Company DescriptionEstablished in 2016, HappyLocate is dedicated to simplifying employee relocations across 16,000+ pin codes in India. Specializing in house shifting, pet relocation, office moves, and house search assistance, we offer advanced technology and customized solutions to ensure efficient management from planning to post-move support. With a...

  • Key Account Manager

    1 week ago

    Bengaluru, Karnataka, India Squareyards Consulting Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSquare Yards is a full-stack proptech platform that covers the entire consumer journey from Search & Discovery to Transactions, Mortgages, Home furnishing, Rentals, and Property Management. With a focus on disruptive proprietary platforms for Developers, Financial Institutions, and Agents, Square Yards facilitates over 15,000 transactions...

  • Key Account Manager

    12 hours ago

    Bengaluru, Karnataka, India Nuwizo Digital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Key Account ManagerLocation:Bangalore, India (Hybrid/On-site)Experience:Min 2+Department:Client SuccessReports To:Chief Business Officer / FoundersAbout the Role:We are looking for aKey Account Managerwho will act as the primary point of contact for our top clients. The ideal candidate should have strong communication, project management, and...

  • Key Account Manager

    3 days ago

    Bengaluru, Karnataka, India Ennovi Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Drive Customer satisfaction for respective set of customer accountsThe Key Account Manager will be the lead commercial face of the company within the respective set of OEM and Tier 1. Lead the Business Development, Key Account Required Candidate profileIdentify new customer accounts which are strategic for Ennovi's long term growth and win opportunities at...

  • Key Account Manager

    6 days ago

    Bengaluru, Karnataka, India sugar Full time ₹ 6,50,000 - ₹ 8,50,000 per year

    About Us:Founded in 2021, Sugarfit provides a "Personalized evidence-based path to Type 2 and Pre-Diabetes Reversal & management". Sugarfit leverages a precision health platform combining CGM sensors,Machine Learning, and Medical Science to improve human metabolic health and reverse chronic disease through precision nutrition, progressive fitness and...