Senior Customer Support Premium Travel Process

2 days ago


Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle premium travel process queries and provide exceptional customer service.
  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Resolve complex issues and escalate when necessary to ensure high customer satisfaction.
  • Collaborate with internal teams to improve processes and procedures.
  • Maintain accurate records of customer interactions and transactions.
  • Identify opportunities to upsell and cross-sell products or services to customers.

Job Requirements

  • Minimum 2 years of experience in customer support or a related field.
  • Strong knowledge of customer support principles and practices.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong analytical and troubleshooting skills.
  • Experience working with CRM software or other customer relationship management tools.
  • A graduate degree is required for this position.


  • Kolkata, West Bengal, India Webvio Technologies Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Job Brief:We are hiring for the position of Inbound International BPO Customer Care Executive (CCE) to join our dynamic Travel Process team. This role requires 6 months - 2 years experience in international BPO, It involves working in a captive process, handling flight booking and ticketing inquiries for our US-based customers.Responsibilities:Provide...

  • Travel Consultant

    2 days ago


    Kolkata, West Bengal, India Hodophilia Holidays Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    **Company DescriptionLoction , Kolkata46A, RAFI AHMED KIDWAI ROAD KOLKATA Park Street**Hodophilia Holidays is your trusted partner in creating unforgettable travel experiences, from spiritual getaways to international adventures. We specialize in group tours, custom holiday packages, and unique escapes that bring people together. Our services include...


  • Kolkata, West Bengal, India Hodophilia Holidays Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Company DescriptionHodophilia Holidays is a trusted travel partner specializing in group tours, custom holiday packages, and unique travel experiences. From serene spiritual getaways to thrilling international adventures, we aim to create lifelong memories for travelers. We focus on personalized trip planning, handpicked accommodations, and curated local...


  • Kolkata, West Bengal, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Criteria:Candidates should be comfortable with WORK FROM OFFICE module.Candidates should be fluent in English & Hindi communication.Typing speed Should be 30/90.Comfortable with Rotational shift (24*7)Graduates are preferred, but undergraduates are also good to go.Both Freshers and Experience candidates can apply.Note that experience candidates must have 1...


  • Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Process - International Travel Process (Hotels & Airlines Process)Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn:We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in...


  • Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 8,40,000 - ₹ 32,00,000 per year

    Job Title: Customer Support Executive – International VoiceLocation: KolkataShifts: Evening/Night (Rotational)Working Days: 5–6 days/weekCab: Provided (Pickup & Drop)Role Overview:We are hiring experienced candidates for international voice and chat support. You'll handle customer queries, provide resolutions, and ensure a high-quality support...


  • Kolkata, West Bengal, India Zenith Leisure Holidays Limited Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    About Company:Zenith Leisure Holidays Ltd. was established in 1997. It is one of the best Travel Company in India, offers a diverse range of National and International packages. We cater to group and family travellers, ensuring an exceptional experience with our affordable top-tier packages. Our mission is to win your heart, making us your go-to travel...


  • Kolkata, West Bengal, India 10xgrowthaccelerator Full time ₹ 2,64,000 per year

    International ProcessJob Title: Customer Support Executive – International VoiceLocation: KolkataShifts: Evening/Night (Rotational)Working Days: 5–6 days/weekCab: Provided (Pickup & Drop)Role Overview:We are hiring experienced candidates for international voice and chat support. You'll handle customer queries, provide resolutions, and ensure a...


  • Kolkata, West Bengal, India Upskill Academy Full time ₹ 2,04,000 - ₹ 2,10,000 per year

    Customer Support Executive (Contractual – 4 Months)Location: KolkataPay: ₹17,000 – ₹17,400/month (In-hand)Contract Duration: 4 Months.About the RoleWe are hiring Customer Support Executives for the International Process on a contractual basis. This is a great opportunity for freshers to gain hands-on experience in an international voice and chat...


  • Kolkata, West Bengal, India Upskill Academy Full time ₹ 46,800 - ₹ 69,600 per year

    Customer Support Excecutive- Voice ProcessRounds:HR Round – Accent check, grammar, sentence repetitionMock Call – Random topicOperations Round – FinalAssessment: AMCAT – Minimum Score: 58Experience: 12 months in BPO/Customer Support onlySalary:CTC: ₹3.1 LPAIn-hand: ₹19,500/monthPerformance Allowance: Up to ₹1,250/monthTravel Allowance:...