Service Engineer

21 hours ago


Ghaziabad Kolkata Pune, India Statcon Energiaa Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Position: Service Engineer

Department: Service

Working Location: PAN India

Reports To: Service Manager / Technical Head

Job Responsibilities:

Installation & Commissioning

Carry out installation and commissioning of solar energy systems (Rooftop, Ground-mounted, and Hybrid systems).

Ensure proper configuration, testing, and handover of systems to clients.

Conduct site inspections and ensure compliance with safety and quality standards.

Operation & Maintenance (O&M / AMC Support)

Execute preventive and corrective maintenance under Annual Maintenance Contracts (AMC).

Perform regular inspections, cleaning, and testing of solar equipment.

Maintain service logs and AMC records as per company standards.

Technical Support & Troubleshooting

Diagnose and resolve technical issues related to solar panels, inverters, batteries, and other system components.

Provide on-site and remote technical assistance to clients.

Escalate complex issues to senior technical teams where required.

Customer Interaction

Train end-users on system operation and basic maintenance.

Provide prompt and professional responses to customer service requests.

Ensure customer satisfaction through effective communication and service delivery.

Documentation & Reporting

Prepare service reports, installation checklists, and commissioning documents.

Maintain records of spare parts usage and service costs.

Report recurring issues to the technical head for product improvement feedback.


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