Service Engineer
1 day ago
Role & responsibilities
As a Servicece Engineer, you will play a critical role in supporting our clients by:
- Installing PCB manufacturing machines at customer sites.
- Providing operational training to customers.
- Performing troubleshooting, preventive maintenance, and repairs both onsite and
remotely.
- Collaborating with the in-house technical team for complex issues.
- Ensuring minimal machine downtime and maximum customer satisfaction.
This is a hybrid position, combining office-based support (technical documentation, remote
troubleshooting, spare parts coordination) with on-site customer visits for installation, repair,
and training.
Diagnose and repair electrical, and mechanical faults in machinery such as AOI, AVI,
BBT Testers, Inkjet Printers, and CNC machines.
- Perform calibration, testing, and quality checks on installed systems.
- Train customer staff on operational best practices.
- Maintain accurate service records and generate reports.
- Provide feedback to R&D on recurring issues for machine improvements.
Preferred candidate profile
Educational Background: Diploma/Degree in Mechanical, Electrical, Electronics, or
Mechatronics Engineering.
- Technical Knowledge:
- Strong understanding of electronics industry equipment, including inspection
systems, testing machines.
- Knowledge of electrical circuits, electronics and PLC-controlled systems.
- Experience in calibration, alignment, and high-precision equipment handling.
- Hands-on Skills: Ability to work with servo/stepper motors, sensors, drives, and testing
software.
- Software Competency: Familiarity with Windows-based machine interfaces,
understanding of computer hardware (basic) and diagnostic software.
- Other Requirements:
- Strong problem-solving and analytical skills.
- Excellent communication skills for customer training.
- Willingness to travel frequently for site visits in North India region mostly.
- Ability to work independently under pressure.
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