Learning and Development Manager

2 weeks ago


Anayara Thiruvananthapuram Kerala, India Professional Hospitality & Support Services Full time ₹ 84,000 - ₹ 60,00,000 per year

Job Summary:

Responsible for planning, developing, and implementing the full L&D strategy for operational staff, including housekeeping and GDA teams, while ensuring compliance with JACA/NABH standards and supporting overall operational excellence.

Key Responsibilities:

  • Develop and implement L&D strategy for housekeeping, GDA, and other operational staff.
  • Plan and deliver training programs on operational standards, safety, hygiene, and quality compliance.
  • Conduct site visits and inspections to ensure adherence to JACA/NABH standards.
  • Lead, mentor, and manage the L&D team.
  • Evaluate training effectiveness and operational performance improvement.
  • Maintain training budgets and manage external training vendors.
  • Support HR and Operations in performance appraisal, skill development, and career progression of operational staff.

Skills Required:

  • Strong leadership, communication, and presentation skills.
  • Expertise in operational training, audits, and compliance standards (JACA/NABH).
  • Strategic thinking and ability to design impactful learning programs.
  • Proficiency in LMS and training documentation systems.
  • Analytical skills for performance evaluation and reporting.

Salary: Competitive, as per experience

Job Types: Full-time, Permanent

Pay: ₹30, ₹50,000.00 per month

Work Location: In person



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