Lead Technical Support

1 week ago

Ahmedabad, Gujarat, India Adani Enterprises Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Lead Technical Support

Responsibilities

  • Design, deploy and manage all related activities.
  • Handling migration projects.
  • Automate routine tasks to improve efficiency.
  • Documentation and SOP's
  • Train and Mentor Operations team.
  • Implement and manage solutions.
  • Implement and manage tools – Network and Security Infra monitoring.
  • Troubleshoot issues with help of implemented tools.
  • Responsible for Problem Management and RCA's.
  • Identify and address Network and Security infrastructure and related setup vulnerabilities.
  • Address Escalation for Operation team.
  • Regularly report Network, Security infrastructure and Services uptime.
  • Handle first level escalation.
  • Strong analytical and problem-solving skills.

Technical Skills and Experience

  • Strong knowledge in Firewalls, Load Balancer, WAF, Routing and Switching.
  • Experience in handling issues related to Malware, Virus, Ransomware.
  • Strong Firewalls product experience across vendor products, such as: Fortinet, Palo Alto, Checkpoint, Cisco ASA.
  • Firewall UTM/Sandboxing/App Control experience in CheckPoint, FortiGate, Palo Alto.
  • Routing/Switching/ Dynamic routing protocols (OSPF and BGP)
  • Content filtering – Zscaler, NetScope, IronPort WSA.
  • Multifactor Authentication – RSA, Forti Authenticator.
  • Web Application Firewall – Forti Web.
  • IPSEC/SSL VPN: FortiGate, Palo Alto, CheckPoint
  • Troubleshooting skills with Wireshark.
  • Certification: CCNA, CCNP, Good to have - CISSP, CISM

BE, B-Tech with 10-15 years of experiance

Experience LevelSenior Level

  • Technical Support Advisor

    10 hours ago

    Ahmedabad, Gujarat, India Aditi Tracking Support Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to clients...

  • Technical Support Advisor

    12 hours ago

    Ahmedabad, Gujarat, India Aditi Tracking Support pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionJob DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to...

  • Technical Support Engineer

    1 week ago

    Ahmedabad, Gujarat, India Rubik Infotech Pvt Ltd. Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company OverviewRubik Infotech Pvt Ltd is a leading cybersecurity solutions provider based in Ahmedabad, Gujarat. With a strong dedication to protecting digital assets and ensuring business continuity, we empower businesses through advanced IT security services. Established in the Computer and Network Security industry, our goal is to define a secure digital...

  • Assistant Manager Technical Support

    4 days ago

    Ahmedabad, Gujarat, India Leak-Proof® Engineering Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    Company DescriptionLeak-Proof Engineering has been a pioneering force in the Indian process industry since 1973, first to manufacture mechanical seals and introducing various innovative sealing technologies. With a commitment to quality and engineering excellence, Leak-Proof Engineering holds a leading position in the Indian market for high-end seals. Our...

  • Technical Lead

    4 weeks ago

    Ahmedabad, Gujarat, India Simform Solutions Full time

    Job Title : Tech LeadLocation : Ahmedabad, GujaratJob Type : Full TimeDepartment : Tech LeadershipJob Summary : We are looking for a passionate Tech Lead with a strong background in backend technologies to lead large engineering teams at Simform. This role requires expertise in software architecture design, cloud platforms, and leading development teams to...

  • Technical Lead

    2 weeks ago

    Ahmedabad, Gujarat, India Charyas Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Location: Full Time - Ahmedabad Company: Charya's Millet Wellness Platform Experience Level: 2 years in product R&D, food technology, or applied biotechnology Job Type: Full-time Innovation & R&D Consumer Wellness Salary Range: 6 - 8 LPA About Charya's At Charya's, we're building India's most forward-thinking millet-based wellness platform. Our mission is to...

  • Technical Support Engineering

    1 week ago

    Ahmedabad, Gujarat, India Microsoft Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...

  • Application Support Lead

    1 week ago

    Ahmedabad, Gujarat, India Parkar Digital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Parkar Digital:At Parkar, we stand at the intersection of innovation and technology, revolutionizing software development with our cutting-edge Low Code Application Platform, For almost a decade, our expertise has expanded to four countries, offering a full range of software development services, including product management, full-stack engineering,...

  • Sr. Technical Support Engineer – IT Technical Support

    17 hours ago

    Ahmedabad, Gujarat, India Advantmed Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title:Sr. Technical Support Engineer – IT Technical SupportLocation:Gandhinagar/Ahmedabad, GujaratShift:RotationalJob Description:Job Summary:Sr. Technical Support Engineer acts as Level 2 support staff in the IT SD Support escalation matrix. As aSr. TSE Engineer, you should have a solid technical background with Microsoft products and...

  • Technical Lead

    2 weeks ago

    Ahmedabad, Gujarat, India Sufalam Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Company DescriptionSufalam Technologies, based in Ahmedabad, India, is an IT services and solutions company. We deliver expertise to integrate and optimize complex technologies and data to improve business results. By combining real-world business experience with deep technology expertise, service delivery tools, and proven methodologies, Sufalam helps...