Elevator Support

7 days ago

Bengaluru Chennai Hyderabad, India ti Steps Full time ₹ 80,000 - ₹ 1,20,000 per year

Job Summary:

We are seeking a detail-oriented and customer-focused Elevator Support Executive to handle service requests, technical queries, and maintenance coordination for elevator and escalator systems. You will act as the primary point of contact between customers and internal service teams, ensuring timely issue resolution, accurate reporting, and high customer satisfaction.

Key Responsibilities:

  • Receive, log, and manage elevator/escalator service requests via phone, email, or ticketing system
  • Diagnose basic faults or service issues and escalate technical problems to field technicians or engineering teams
  • Coordinate with field engineers, service technicians, and contractors for scheduling maintenance, breakdown resolution, and installations
  • Track service requests from initiation to closure and ensure follow-up with customers
  • Maintain accurate records of customer interactions, actions taken, parts used, and resolution times
  • Support preventative maintenance planning and dispatch schedules
  • Handle warranty, AMC (Annual Maintenance Contract), and call-back services efficiently
  • Provide first-level troubleshooting support over the phone when applicable
  • Generate daily, weekly, and monthly service reports for management
  • Ensure all support activities comply with company standards and safety regulations
  • Gather customer feedback to improve service quality and escalate concerns appropriately

Required Skills:

  • Proficient in MS Office and familiar with CRM or ticketing systems (e.g., Salesforce, ServiceNow, SAP)
  • Ability to work under pressure and manage multiple requests simultaneously
  • Good organizational and documentation skills

  • Elevator sales

    4 days ago

    Chennai, Tamil Nadu, India Kamai Elevators Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Elevator Sales Representative located in Chennai. The Elevator Sales Representative will be responsible for identifying and engaging with potential clients, understanding their needs, and offering tailored elevator solutions. This role involves...

  • Elevator Technician

    6 days ago

    Bengaluru, India Elite Elevators Ltd Full time

    Designation: Elevator technician Location : Banglore, kolkata ( Mass hiring) package: 20,000- 30,000 Preferable : immediate joiner ( Must have experience in elevator field) Dear all this a greeting from Nibav Vacuum Elevator. About the Organization. Nibav Vacuum Elevator are powered by the most abundant resources in the worldAIR !. This modern world...

  • Elevator Technician

    6 days ago

    Bengaluru, Karnataka, India Nibav Lifts Pvt. Ltd. Full time

    **Designation: Diploma Trainee** **About the Company** Nibav Lifts Pvt Ltd We are a pioneer in the **Home Elevator Industry** with unique solutions for modern and traditional residential projects. With advancements in pneumatic technology, NIBAV offers state-of-the-art home elevator solutions with compact and bespoke luxury designs. **Eligibility...

  • Sales Executive – Elevators

    1 week ago

    Chennai, Tamil Nadu, India Continental HR Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Locations: ChennaiCTC:₹4.2 LPA + Attractive IncentivesAbout the RoleWe are looking for dynamic and self-motivatedSales Executivesto join our team and drive B2B sales of our Elevator products. The role involves managing client relationships, promoting our product range, and contributing to the overall sales growth of the branch.The candidate must have...

  • Product Safety Inspector

    2 days ago

    Bengaluru, Karnataka, India Schneider Elevator Full time

    **Location: Bangalore, Karnataka, India** **Job ID**: 78729 **We Elevate... Quality of urban life**: Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for...

  • Elevator Design

    2 weeks ago

    Perambur, Chennai, Tamil Nadu, India VDESIZN Technologies and Engineering Solutions Private Limited Full time

    Experienced with Elevator Industry or vertical transportation industry with similar experience required Preparation of General Layout in CAD for various vertical transportation for standard drawing & tender drawing preparation. Reviewing of architectural drawing Support in the drafting of specification Preparation of Civil Dimension matrix for all...

  • Account Executive

    1 week ago

    Chennai, Tamil Nadu, India Schneider Elevator Full time

    **Location: Chennai, Tamil Nadu, India** **Job ID**: 82239 **We Elevate... Quality of urban life**: Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for...

  • Service Technician

    1 week ago

    Bengaluru, Karnataka, India Teknix Elevators pvt ltd Full time

    **Job Title**: Service Technician - Elevators **Experience Required**: 2+ Years **Location**: Bangalore **Employment Type**: Full-time **Job Summary**: We are seeking an experienced Elevator Service Technician with over 2 years of hands-on experience in installation, maintenance, and troubleshooting of elevator systems. **Key Responsibilities**: - Perform...

  • Sales Executive – Elevators

    4 weeks ago

    Hyderabad, India Continental HR Solutions Full time

    Locations: HyderabadCTC: ₹4.2 LPA + Attractive IncentivesAbout the RoleWe are looking for dynamic and self-motivated Sales Executives to join our team and drive B2B sales of our Elevator products. The role involves managing client relationships, promoting our product range, and contributing to the overall sales growth of the branch.Key Responsibilities-...

  • Sales Executive – Elevators

    4 weeks ago

    Hyderabad, India Continental HR Solutions Full time

    Locations: Hyderabad CTC: ₹4.2 LPA + Attractive Incentives About the Role We are looking for dynamic and self-motivated Sales Executives to join our team and drive B2B sales of our Elevator products. The role involves managing client relationships, promoting our product range, and contributing to the overall sales growth of the branch. Key Responsibilities...