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Hiring For Travel

2 weeks ago

Delhi Gurugram NCR New Delhi, India IGT Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Handle international travel bookings, cancellations, and amendments using Amadeus and Galileo systems.
  • Provide exceptional customer service to clients through phone calls, emails, or chats.
  • Resolve client queries related to flight schedules, baggage fees, seat assignments, and other travel-related issues.
  • Process airline tickets for domestic and international flights while ensuring accurate pricing information is provided to customers.
  • Maintain a high level of accuracy when handling multiple tasks simultaneously during peak periods.

Desired Candidate Profile

  • 0-5 years of experience in an International BPO environment with exposure to GDS (Global Distribution System) platforms like Amadeus/Galileo.
  • Strong knowledge of air ticketing procedures including domestic/international voice process operations.
  • Excellent communication skills with ability to work effectively under pressure in a fast-paced environment.

Contact Person - Divya Bhaskar

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