Travel Consultant

3 weeks ago

Delhi, India SAACH Travel Technologies Full time
Join Our Team at SAACH
SAACH is expanding its footprint in the travel industry and is seeking experienced professionals to
join our Reservations & Sales team.
About Us:
SAACH is a dynamic organization providing high-quality travel solutions to clients across the globe.
We specialize in reservations, ticketing, customer support, and travel operations. As part of our
continued growth, we are hiring skilled and driven individuals to strengthen our India operations and deliver outstanding service.
What We’re Looking For:
• Position Title: Airline Reservations
• Education: HSC or Graduate (Travel/IATA certifications preferred)
• Experience: 3 to 5 years or more in the travel industry
• Background: Hands-on experience in travel agency sales, ticketing, and operational support
• Language: Must be fluent in Gujarati
Key Responsibilities:
• Create and manage PNRs, queue placements, and ticketing with all required elements.
• Handle end-to-end ticketing operations including refunds, exchanges, voids, insurance sales,
and fare reissues.
• Use SharePoint for supplier contracts and documentation; stay current with airline policies,
commissions, and procedures.
• Utilize advanced GDS and NDC systems (e.g., Fare Logix, TK Connect, Agent360) to issue
tickets, process refunds, and optimize fare solutions.
• Accurately calculate manual reissues, partial refunds, and fare differences when required.
• Process waivers and refunds via airline portals (e.g., Lufthansa Star Partners); follow up
directly with airlines for resolution.
• Manage escalated or urgent cases—especially for stranded passengers—by quickly
identifying and executing appropriate solutions.
• Conduct regular ticket quality checks and reporting; maintain operational accuracy and
compliance.
Core Competencies:
• Proficient in at least two GDSs (reservations, ticketing, post-sales changes, penalties, etc.).
• Strong understanding of fare construction (published, net, student, missionary, etc.).
• Skilled in NDC systems, airline portals, and integrated travel platforms.
• Knowledge of contracts, commissions, and tactical fare actions.
• Knowledge in Microsoft office
Behavioral Competencies
• Strong verbal and written communication skills in English
• Results-driven with a strong focus on client conversion and service quality
• Effective both independently and as part of a team
• Ability to mentor peers on decision-making and operational best practices
• Includes but is not limited to the above competencies
Work Details
• Employment Type: Full-Time
• Work Mode: Work from Home
• Shift Timing: Night Shift (Aligned with US Daytime hours)
Ready to Take the Next Step?
Send your CV to:

  • Travel Consultant

    6 days ago

    Delhi, Delhi, India Travel Mufasa Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Travel Mufasa, we believe travel should be effortless, inspiring, and unforgettable. We are a modern travel agency dedicated to crafting customized journeys for families, couples, groups, and professionals. Our team combines expertise with passion, offering seamless planning, trusted partnerships, and personalized recommendations that...

  • Travel Consultant

    3 days ago

    Delhi, Delhi, India FTM Travel Full time

    **Job Description - US Travel Sales Consultant** **Position**: US Travel Sales Consultant **Location**: Tilak Nagar **Employment Type**: Full-time **Shift**: US Shift (Night Shift) **Industry**: Travel & Tourism **About the Role**: **Key Responsibilities**: - Handle inbound and outbound calls from US-based customers for **flight bookings and...

  • Travel Consultant

    7 days ago

    New Delhi, India Travel Dimension Full time

    Company DescriptionTravel Dimension is a travel startup specializing in customized B2C tour packages, with very good market experience in the past.Role DescriptionThis is a full-time role for a Travel Consultant, for candidates from Delhi/NCR or nearby area, to work in a Hybrid mode.Job Responsibilities:Creating customized itineraries as per above...

  • Travel Consultant

    1 week ago

    New Delhi, India Travel Dimension Full time

    Company DescriptionTravel Dimension is a travel startup specializing in customized B2C tour packages, with very good market experience in the past.Role DescriptionThis is a full-time role for a Travel Consultant, for candidates from Delhi/NCR or nearby area, to work in a Hybrid mode.Job Responsibilities:Creating customized itineraries as per above...

  • Travel consultant

    23 hours ago

    New Delhi, India Travel Dimension Full time

    Company DescriptionTravel Dimension is a travel startup specializing in customized B2 C tour packages, with very good market experience in the past.Role DescriptionThis is a full-time role for a Travel Consultant, for candidates from Delhi/NCR or nearby area, to work in a Hybrid mode.Job Responsibilities:Creating customized itineraries as per above...

  • Travel Consultant

    1 week ago

    New Delhi, India Travel Dimension Full time

    Company DescriptionTravel Dimension is a travel startup specializing in customized B2C tour packages, with very good market experience in the past.Role DescriptionThis is a full-time role for a Travel Consultant, for candidates from Delhi/NCR or nearby area, to work in a Hybrid mode.Job Responsibilities:Creating customized itineraries as per above...

  • Travel Consultant

    7 days ago

    new delhi, India Travel Dimension Full time

    Company DescriptionTravel Dimension is a travel startup specializing in customized B2C tour packages, with very good market experience in the past.Role DescriptionThis is a full-time role for a Travel Consultant, for candidates from Delhi/NCR or nearby area, to work in a Hybrid mode.Job Responsibilities:Creating customized itineraries as per above...

  • Travel Consultant

    7 days ago

    New Delhi, India Travel Dimension Full time

    Company DescriptionTravel Dimension is a travel startup specializing in customized B2C tour packages, with very good market experience in the past.Role DescriptionThis is a full-time role for a Travel Consultant, for candidates from Delhi/NCR or nearby area, to work in a Hybrid mode.Job Responsibilities:Creating customized itineraries as per above...

  • Travel Consultant

    7 days ago

    New Delhi, India Travel Dimension Full time

    Company DescriptionTravel Dimension is a travel startup specializing in customized B2C tour packages, with very good market experience in the past.Role DescriptionThis is a full-time role for a Travel Consultant, for candidates from Delhi/NCR or nearby area, to work in a Hybrid mode.Job Responsibilities:Creating customized itineraries as per above...

  • Travel consultant

    2 days ago

    New Delhi, India Travel Dimension Full time

    Company DescriptionTravel Dimension is a travel startup specializing in customized B2 C tour packages, with very good market experience in the past.Role DescriptionThis is a full-time role for a Travel Consultant, for candidates from Delhi/NCR or nearby area, to work in a Hybrid mode.Job Responsibilities:Creating customized itineraries as per above...