Travel Consultant

5 hours ago

Delhi Delhi, India FTM Travel Full time

**Job Description - US Travel Sales Consultant**

**Position**: US Travel Sales Consultant
**Location**: Tilak Nagar
**Employment Type**: Full-time
**Shift**: US Shift (Night Shift)
**Industry**: Travel & Tourism

**About the Role**:
**Key Responsibilities**:

- Handle inbound and outbound calls from US-based customers for **flight bookings and reservations**.
- Provide fare quotes, flight options, and ticketing services using GDS/airline systems.
- Upsell/cross-sell additional services (baggage, seat selection, insurance, etc.) to maximize revenue.
- Assist customers with itinerary changes, cancellations, and re-issuances.
- Ensure accuracy in bookings, fare rules, and travel policies.
- Deliver excellent customer service while meeting daily sales and conversion targets.
- Stay updated with airline policies, promotions, and industry trends.

**Requirements**:

- Minimum **1-3 years of experience** in US travel sales (flight reservations).
- Hands-on experience with **GDS systems** (Amadeus).
- Excellent English communication and interpersonal skills.
- Strong sales and negotiation skills.
- Ability to work in **US Night Shifts**.
- Target-driven with a proven track record of achieving sales quotas.

**Preferred Qualifications**:

- Prior experience with **US/UK travel processes**.
- Knowledge of airline fare rules and refund policies.
- Ability to handle pressure and resolve customer issues effectively.

**Compensation & Benefits**:

- Competitive salary + attractive sales incentives.
- Growth opportunities within the travel industry.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹70,000.00 per month

Work Location: In person

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