Back Office Collections Associate
3 days ago
Executives
Associate – Band A1: Back Office Collection, Cash apps and Disputes
- Should possess analytical bent of mind and have worked or exposure in AR Cash application or back office collections process and disputes
- Research-oriented, should have an understanding of how credit and debit entries are effected in the system
- Proven ability to work cooperatively between collections analysts and departments appropriately.
- Should have an eye for detail and accuracy, able to identify patterns and propose recommendations with a view to resolution
- Must be proficient in Microsoft Office Suite, Outlook, computer literate
SKILLS:
- Knowledge about O2C Cash Apps, collections, disputes and Bankruptcy
- Good oral and written communication skills
- Demonstrate creative problem-solving skills and propose resolution
- Strong interpersonal and communication skills
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