Tele Counselor

2 days ago

Kolkata, West Bengal, India MetaApply IE Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Key Responsibilities:

  • Conduct telephonic and virtual counseling sessions with prospective students, current students, and

parents regarding educational programs, courses, and admissions procedures.

  • Assist students in exploring educational options that align with their academic interests, career goals,

and personal strengths.

  • Provide information about curriculum, course requirements, prerequisites, and extracurricular

activities offered by the institution.

  • Address inquiries related to admissions criteria, application deadlines, financial aid options,

scholarships, and tuition fees.

  • Guide students through the application and enrollment process, ensuring all required documentation

is complete and accurate.

  • Offer career counseling and advice on potential career paths based on academic achievements and

interests.

  • Collaborate with academic advisors, faculty members, and administrative staff to resolve student

issues and concerns.

  • Maintain confidentiality and adhere to ethical standards in handling sensitive student information.

Requirements:

  • Proven experience as a Counselor or Adviser in the education sector, preferably with telephonic

counseling experience.

  • Bachelor's degree in Any Field.

  • Strong understanding of educational programs, admissions processes, and career development

resources.

  • Excellent communication skills, both verbal and written.

  • Ability to empathize with students and parents while providing objective guidance.

  • Proficiency in using teleconferencing and online counseling platforms.

  • Knowledge of student information systems or CRM software is a plus.

  • Familiarity with educational trends, industry standards, and regulatory requirements.

Preferred Qualifications:

  • Experience in a counseling role specifically within an educational institution.

  • Additional certifications or training in college counseling or career advising.

  • Multilingual proficiency is advantageous, especially if dealing with diverse student populations

Job Type: Full-time

Work Location: In person

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