Area Manager
2 days ago
Job Title: Area Manager
Job Summary:
We're looking for an experienced Area Ops Manager to oversee our hostel operations. As a key member of our team, you'll be responsible for ensuring seamless operations, driving revenue growth, and maintaining high standards of guest satisfaction. If you're passionate about hospitality and have a proven track record of success in operations management, we'd love to hear from you
Key Responsibilities:
Operational Management: Oversee daily operations of assigned hostels, ensuring high standards of cleanliness, maintenance, and guest satisfaction.
Team Management: Lead and motivate a team of hostel managers, front desk staff, and housekeeping teams to achieve operational excellence.
Revenue Growth: Develop and implement strategies to drive revenue growth, including room occupancy, average daily rate (ADR).
Guest Satisfaction: Ensure high levels of guest satisfaction through effective issue resolution, feedback collection, and service standards implementation.
Quality Control: Conduct regular audits to ensure compliance with company standards, health and safety protocols, and regulatory requirements.
Budgeting and Cost Control: Manage operational budgets, control costs, and identify opportunities for cost savings.
Stakeholder Management: Build and maintain relationships with local stakeholders, including property owners, vendors, and suppliers.
Travel Requirements:
Regular travel to various properties within the assigned region, staying overnight at properties as required.
Ability to work flexibly and adapt to changing priorities while traveling.
Requirements:
3+ years of experience in hospitality operations management, preferably in hostels or similar accommodation types.
Proven track record of success in driving revenue growth, improving guest satisfaction, and managing high-performing teams.
Strong leadership and communication skills, with ability to motivate and develop teams.
Excellent problem-solving and analytical skills, with ability to identify opportunities for improvement.
Strong attention to detail, with ability to ensure high standards of quality and compliance.
What We Offer:
Competitive salary and benefits package.
Opportunity to work with a growing and dynamic hospitality company.
Collaborative and supportive team environment.
Professional development and growth opportunities.
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