Operations Executive

3 days ago

Raipur, Chhattisgarh, India VsnapU Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Job description

Profile- Operations Executive

Location- Raipur

Availability- Full-Time, work from the office

Salary -up to 25k

About Us: VsnapU

India's leading Photography & Videography Company, Featured in Shark Tank (Season 2)

For more information about our company, please visit our website:

Roles and responsibilities:

1) Operational Management: Oversee the day-to-day operations to ensure efficiency and effectiveness, develop and implement operational policies, processes, and monitor and improve workflows to achieve organizational goals.

2) Client Management: Act as the primary point of contact for key clients, ensuring their requirements are met, build and maintain strong client relationships to enhance satisfaction and retention and address client concerns promptly and professionally.

3) Data Management: Collect, analyse, and interpret operational data to support decision-making, create and maintain accurate reports, dashboards, and KPIs for management review and ensure compliance with data protection and security standards.

4) Communication and Coordination: Serve as a liaison between various departments to ensure smooth operations, communicate organizational goals and updates effectively to all stakeholders and collaborate with senior management to align operations with strategic objectives.

Key Skills and Qualifications:

1) Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred).

2) Minimum 1 year of experience in operations management or similar roles.

3)Strong client handling experience with excellent interpersonal skills.

4)Proficiency in data analysis and reporting using tools like MS Excel, Google Sheets, or BI tools.

5) Excellent verbal and written communication skills.

6) Strong problem-solving and decision-making abilities.

7) Ability to work under pressure and meet tight deadlines.

We are accepting applications from operations, customer support, client relationship, client retention, client handling, production, coordinator, and project coordinator.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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