Product Delivery Manager

JOB DESCRIPTION

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Macro eTrading and CEM team within the Commercial & Investment Bank's technology team , you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will play a pivotal role in driving the delivery of innovative trading solutions, enhancing client experience, and ensuring seamless execution across our Macro eTrading platforms

Job responsibilities

• Oversee end-to-end delivery of eTrading / CEM products and features, ensuring alignment with business objectives and client needs
• Collaborate with trading desks, technology teams, sales, and external vendors to define requirements, prioritize initiatives, and manage expectations.
• Lead cross-functional project teams, develop detailed delivery plans, track progress, and mitigate risks to ensure timely and high-quality releases
• Stay abreast of market trends, regulatory changes, and competitor offerings to inform product strategy and delivery.
• Establish and monitor key performance indicators (KPIs) to measure product success and inform continuous improvement.
• Champion agile methodologies and best practices to optimize delivery efficiency and adaptability.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery, project management, or product management within financial services
• Strong understanding of electronic trading platforms, financial markets, and client experience management.
• Excellent communication, organizational, and stakeholder management skills.
• Experience with Agile/Scrum methodologies and tools.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Analytical mindset with a focus on data-driven decision making.

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Bachelor's degree in Finance, Business, Computer Science, or related field; advanced degree preferred
• Financial services experience preferably in eTrading or Macro products

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.