Engagement Specialist

20 hours ago


Remote, India Acengage Infoservices Full time ₹ 3,00,000 per year

Job description:

Role: Engagement Specialist

Process: Exit Management

Training period: 2 weeks, which will be unpaid

Daily: exit interviews (can take up more interviews if you wish to)

Work timings: flexible 9 am to 6 pm or 10 am to 7 pm

Job Overview: Conducting telephonic exit interviews for the employees who have quit the client organizations to gauge the root cause in order to reduce attrition rate.

Responsibilities and Duties:

  • Conducting telephonic exit interviews with employees in a specific format
  • Framing feedback for the responses captured from the employee
  • Identifying the reason why the employee left the company
  • Probing about the factors that triggered the employee to leave
  • Should complete the required number of daily targets

Requirements:

  • Good communication, writing, listening and probing skills
  • Good time management skills
  • Personal laptop, mobile and a good internet connection
  • Past HR/psychology work experience would be preferred
  • Education – for freshers - Psychology graduate or postgraduate OR MBA in HR

Job Type: Full-time / Part-time

Schedule: Day shift

Work Location: Remote

Job Type: Full-time

Pay: ₹10, ₹25,000.00 per month

Work Location: Remote



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