Team Leader- Operations-Domestic

3 days ago


Navi Mumbai, Maharashtra, India Teleperformance (TP) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are looking for a skilled Team Leader to join our Operations team in Domestic BPO/Call Centre industry. The ideal candidate will have 5-10 years of experience

Roles and Responsibility

  • Lead and manage a team of operations professionals to achieve business objectives.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with cross-functional teams to resolve operational issues and enhance customer satisfaction.
  • Analyze performance metrics and provide feedback to team members for improvement.
  • Ensure compliance with company policies and procedures.
  • Identify and mitigate risks to ensure seamless operations.

Job Requirements

  • Proven experience as a Team Leader or similar role in a BPO/Call Centre environment.
  • Strong leadership and management skills with the ability to motivate and guide team members.
  • Excellent communication and interpersonal skills to build strong relationships with stakeholders.
  • Ability to analyze complex data and make informed decisions to drive business growth.
  • Experience with process improvement initiatives and change management.
  • Strong problem-solving skills to resolve operational issues efficiently.

  • Team Leader

    2 weeks ago


    Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Requirements: Prior experience working as a Team Leader in any International Technical Sales Process Strong understanding of BPO operations and key operational metrics Excellent communication and interpersonal skills Proven sales experience (must-have) Technical domain knowledge (preferred) Ready to join within 30 days


  • Navi Mumbai, Maharashtra, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Data Operator to join our team in the domestic sector. The ideal candidate will have 2 to 5 years of experience in data operations or a related field.Roles and ResponsibilityManage and maintain accurate and up-to-date data records.Perform data entry tasks with high accuracy and attention to detail.Develop and implement effective...

  • Team Leader

    2 weeks ago


    Navi Mumbai, Maharashtra, India Selections HR Services Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Summary:We are seeking an experiencedTeam Leaderto manage a team of healthcare process associates supporting our US healthcare clients. The ideal candidate will have a strong background inRCM (Revenue Cycle Management),medical billing,claims processing, orprovider/payer operations, with proven ability to lead, motivate, and manage performance in a...


  • Navi Mumbai, Maharashtra, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Data Operator to join our team in the domestic sector. The ideal candidate will have 3 to 8 years of experience and be able to work efficiently in a fast-paced environment.Roles and ResponsibilityManage and maintain accurate and up-to-date data records.Perform data entry tasks with high accuracy and attention to detail.Develop...

  • Team Leader

    2 weeks ago


    Navi Mumbai, Maharashtra, India ICICI Lombard Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hiring Team Leader for ICICI Lombard contact center @ Vashi Office**THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD**Designation: - Senior Team LeaderRole: - Handling Customer Service TeamShift Timing: - Female: 7 to 8:30 pm (Any 9.30 hrs.) Male :7 to 12:30 AM (Any 9.30 hrs) + (night shift)Week-Off: - 2 Rotational Week-offAge Criteria: - 25 TO 37Roles...

  • Team Leader

    3 days ago


    Navi Mumbai, Maharashtra, India A.P. Moller - Maersk Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    A minimum of 7–8 years of professional experience with at least 3 years in a people management or team leadership role Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer...

  • Team Leader

    7 days ago


    Navi Mumbai, Maharashtra, India DC Consultants Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description:We have an opening for the post of Team Leader (pre-sales) for a reputed company in Navi Mumbai (Upper Kharghar)Job Description:Leading  team pre-sales executiveHandling Team queriesCustomer queries as per needGuiding team for maximum productivityEnsuring lead generation through teamworkGetting 100+ calls done by the team...

  • Team Leader

    5 days ago


    Navi Mumbai, Maharashtra, India HY Fly Consultancy Full time ₹ 4,80,000 per year

    Team Leader-VoiceProcess-2 Inbound 2 OutboundPayroll-Mutual Fund COJob Location-TBelapurSalary-4.8 Lakhs+IncEXP-Graduate with min 1 yrs team handling exp Into Voice Process only apply(on papers TL)Call Hruitka Required Candidate profileMonitoring and managing KPIs such as Service level, Occupancy, Shrinkage, AHT for productivity of team members.Manage...

  • Team Leader

    4 days ago


    Navi Mumbai, Maharashtra, India Home Bazaar Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greetings from Who are we?Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 11+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded...

  • Team Leader

    5 days ago


    Navi Mumbai, Maharashtra, India Naukri Healthcare Jobs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are looking for a skilled Team Leader to join our team at Cleanchem Laboratories LLP, responsible for leading the synthesis CRO team. The ideal candidate will have 5-10 years of experience in the pharmaceutical industry.Roles and ResponsibilityLead and manage the synthesis CRO team to achieve project goals.Develop and implement process improvements to...