Admissions Counsellor- Freshers
6 days ago
Roles and Responsibilties
- Engage with learners to uncover their actual needs and expectations regarding the program, and guide them with accurate information toward the most suitable program option.
- Present program details clearly - including structure, duration, cost, certification, and outcomes- to aid informed decision-making.
- Effectively identify and communicate expected benefit, and relevance of the program to the learner and help them making an informed decision wrt enrolment
- Keep learners engaged and motivated through meaningful follow-ups, ensuring they feel supported and confident about enrolling.
- Proactively design and run creative engagement initiatives — such as webinars, group counselling sessions, alumni/learner experience sharing calls, mini-workshops, or targeted communication campaigns — to nurture leads and boost enrollment outcomes.
- Use LinkedIn and other public platforms to connect with prospects, share valuable content, and strengthen brand visibility and trust.
- Provide accurate, timely, and well-structured reporting on lead engagement and enrollment pipeline to support forecasting and planning.
- Coordinate with the Admissions, IT Team, Data Team, and Academic teams to ensure smooth onboarding and documentation for enrolled learners.
- Share feedback and insights from learner interactions to help refine marketing and communication strategies.
Skills and Qualifications required
- Bachelor's degree in Business, Marketing, or a related field (preferred).
- Proven experience in a similar role is an advantage.
- Exceptional verbal and written communication skills.
- Strong interpersonal skills with a knack for building relationships over the phone.
- Ability to work independently and manage time effectively.
- Proficiency in CRM tools and Microsoft Office Suite.
- High levels of patience and resilience to handle repetitive tasks and challenging conversations
Job Types: Full-time, Fresher
Pay: ₹11, ₹30,893.84 per month
Benefits:
- Health insurance
Work Location: In person
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