Amazon-Flipkart Calling

1 week ago


Kirti Nagar Delhi Delhi, India ADVANTAGE INFRABUILD Full time ₹ 1,45,520 - ₹ 2,23,526 per year
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication "scripts" when handling different topics
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level

Job Types: Full-time, Fresher

Pay: ₹12, ₹18,620.54 per month

Benefits:

  • Health insurance

Work Location: In person



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